Human Resources Management, Employee Relations, Event Coordination, Administrative Support, Customer Service, Onboarding/Orientation, Project Management, Team Leadership, Training and Development, Equal Opportunity Advisement, Records Management, Microsoft Office Suite, Medicare, Program Managent

January 2017-Present

River Valley Regional Commission

Columbus, GA

Hours Worked per Week: 40

Salary: $34,000

Supervisor Name: Katie Howard; Phone Number xxx-xxx-xxxx ; May Contact: No

GeorgiaCares Coordinator

Managed all program logistics within the organization which centered on coaching program participants on Medicare standards in addition to increasing awareness of available health care options. Review program compliance with CMS guidelines in addition to ensuring grant specifications are followed. Recognized as a subject matter expert in regard to Medicare, lead the State Health Insurance Program (SHIP), and work with individuals within a region consisting of 16 counties. Review participant information and determine insurance eligibility, assisted participants in health enrollments, and attended industry specific conferences. Play a lead role in recruiting and training both staff members and volunteers along with handling other administrative functions such as marketing material design and data entry. Provide information to stakeholders related to original Medicare, Medicare Supplement Insurance, Medicare Advantage Plans, Medicare Savings Programs, Long-Term Care Insurance , and Medicare Prescription Drug Plans.

January 2016-January 2017

Roosevelt Warm Springs Rehabilitation Institute

Warm Springs, GA

Hours Worked per Week: 40

Salary: $25,000

Supervisor Name: Kathy Yates; Phone Number: 706-655-2523; May Contact: Yes

Program Assistant/Course Scheduler

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Responsible for day-to-day administrative support to four counselors within the Counseling and Case Management Department by preparing and editing outgoing correspondence, filing, copying, and faxing. Oversaw the development and creation of each semester s schedule of classes, assignment of academic classrooms and orientation schedules for over 100 students. Maintained positive rapport with Counselors and other staff members in order to ensure they are up to date with scheduling policies and best practices. Nominated by department for Employee of the Month for September 2016 for displaying strong work ethic which led to the successful completion of large-scale project within the demanding deadline

2009-2012

United States Army

Fort Stewart, GA

Hours Worked per Week: 60

Salary: $50,000

Supervisor Name: CSM Joseph Altman; Phone Number: XXXXX; May Contact: XXX

Equal Opportunity Advisor

Acted as a Subject Matter Expert in regard to all functional areas of Equal Opportunity, such as unlawful discrimination and sexual harassment complaints, conflict resolutions, and diversity initiatives. Provided coaching/guidance on equal opportunity and sexual assault prevention, supervised training courses, and assisted a team of 80 Equal Opportunity Leaders and 50 Victim Advocates. Planned and coordinated Monthly Ethnic Observances to include, travel arrangements, accommodations, and schedules for visiting dignitaries and guest speaker. Assisted in preparing and submitting the Quarterly Narrative Statistical Report (QNSR) by collecting, organizing and interpreting demographic data concerning all aspects of EO climate assessment. Participated in media events to promote sexual assault and sexual harassment awareness and prevention; promoted education through printed materials developed by the Department of the Army

2005-2008

United States Army

Fort Riley, KY

Hours Worked per Week: 60

Salary: $45,000

Supervisor Name: CPT Kimberly Allen; Phone Number: XXXXX; May Contact: XXX

Human Resource Manager

Directed daily human resources operations with processing and tracking of all personnel actions, awards, evaluations, promotions, and finance for over 600 employees within the organization. Played a lead role in reviewing/editing performance evaluation forms and creating/maintaining a performance evaluation database for over 250 individuals which increased timely submissions. Designed and implemented an awards database using Microsoft Excel which resulted in more efficiently recognizing Soldiers which resulted in an increase in morale levels. Developed HR cross-leveled training for seven subordinate human resources personnel that improved HR functions and reduced personnel shortfalls. Monitored the organization's mailroom to ensure compliance with the U.S. Postal Service on a daily basis; received a passing rate on annual postal inspection

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Park University

Parkville, MO

Degree Earned/Major: Bachelor of Science, Human Resources

Date Earned/Dates Attended: 2014

GPA: XXX

Credit Hours Earned: 120

Advanced Leadership Course

Equal Opportunity Management Course

Postal Supervisor Course

Postal Operations Course