Recent Bachelor of Science In Human Services graduate, with emphasis in Child and Family Welfare; graduated with 3.63 GPA and routinely achieved President s List honors (6+ times)

  Successfully completed key theoretical and applied studies in Human Behavior and the Environment, Prevention and Crisis Intervention, Case Management in Human Services, Legal and Ethical Issues in Human Service, Interpersonal Communications, Psychology, and Sociology

  Solid research, analytical, and reporting/documentation skills; understanding of various assessment tools/modalities and able to conduct evaluations and administer tests/questionnaires

  Effective communication and interpersonal relation skills instrumental to facilitating and/or assisting with therapy groups, educational classes and prevention/outreach initiatives as well as collaborating in crisis intervention and counseling

  Strong prioritization, planning and organizational skills crucial to effective case management, care coordination, resource allocation, and multi-agency collaboration

  Valuable community-based experience in counseling, volunteer programs, outreach, and events/ activities coordination; over a decade of employment in client-focused, service-oriented industries

BS, Human Services w/emphasis on Child and Family Welfare; October 2016

Kaplan University-Davenport, IA

Previous Undergraduate Studies at American Public University-Online, Community College of Baltimore County-Essex, MD and Hartford Community College-Bel Air, MD; details on request

Customer Service Rep Tier II, Cox Communications Inc.-Tucson, AZ 2007-2012

  Contributed strong consulting, communication and interpersonal relation skills toward providing quality service in conferring with customer to define needs and addressing billing, payment and service issues

  Effectively assisted representatives with procedural issues and difficult accounts as well as collaborated with supervisors in diverse projects

Customer Service Rep Tier II, Barton Cotton-Baltimore, MD 2004-2006

  Assumed leadership role in training new employees as well as strategically developing break, lunch and time-off schedules to optimize use of time and resources

  Actively consulted with customers and assisted in processing product orders

Customer Service Rep, Custom Direct Inc.-Edgewood, MD 2000--2004

  Rapidly progressed from Stocker (2000-2001) to efficiently take, process and track customer orders

  Contributed strong leadership skills toward training new hires in both positions

Youth Director, Tucson Church International; 2009-2012

  Successfully developed and spearheaded action plans, volunteer programs, outreach initiatives, group lessons and activities, and events supporting community youth

  Effectively counseled on broad range of issues as well as served as liaison to parents and youth

Volunteer, Local Church

  Provided food to homeless/disadvantaged populations; included annual holiday food baskets

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Dear__________________:

I am currently seeking a challenging career opportunity as a (INSERT TITLE OF TARGET POSITION) and am submitting my resume for your review. In advance, thank you for your time and consideration.

As demonstrated, I recently graduated with a Bachelor of Science in Human Services, with emphasis in Child and Family Welfare. My academic program included intensive studies in wide areas of human services, equipping me with solid understanding of and practical skills in areas ranging from assessment, counseling, therapies, and crisis intervention through case management and legal/ethical issues. Complementing this, I offer community-based experience in counseling, program administration and outreach along with numerous years of employment background in diverse service-oriented industries. Of note, I graduated with a high GPA and routinely achieved President s List.

As an employee, you will find me to be a driven team player with a strong work ethic and high level of professional integrity who is eager to build a successful career in the field of human services and committed to supporting you in achieving goals. I am confident that I could be a valuable asset to your organization, and look forward to interviewing with you in the near future.

Sincerely,

Yyyyyy x. yyyyyy