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Yyyyyy x. yyyyyy Law Enforcement Video Operations Specialist
Xxxxxx, XXXXXX xxxxxx │ (xxx-xxx-xxxx │ abc@xyz.com
Qualifications for [ Insert Job Title Here ]
Project Management │ Program Management │ Product Testing │ Trends Tracking
Public Safety Operations │ RMS │ Strategic Analysis │ Policy / Procedure Development
Technical Service / Support │ Process Optimization │ Best Practices │ Change Management
Team Building / Training │ Curriculum Development │ Regulatory Compliance │ Key Standards
Mobile Hardware / Software Enhancements │ User Technical Documentation │ Testing Protocols
Results-Centric Law Enforcement, Technical Services, and Information Systems Leader who offers a 360-degree perspective while driving multi-product success; developing sophisticated policies, protocols, and processes; anticipating future needs of programs; and providing innovative solutions to challenges. Ambitious Self-Starter who maintains up-to-date knowledge of industry trends to align with a company s vision, value, and goals, and who quickly adapts to evolving scenarios to accomplish projects through stakeholder, user, and system administrator involvement and strategic planning. Excellent Communicator who builds collaborative relationships with cross-geographical decision-makers, and who leads teams by example and with integrity.
Professional Synopsis
Regional Criminal Justice Records Management System Consortium (RMSC), Lakewood, CO 2016
RMSC Manager
- Led a consortium of six police agencies with its implementation and configuration of an electronic field reporting and Records Management System (RMS), including collaborating with stakeholders, users, and system administrators to troubleshoot issues with application planning, reporting, and proper integration.
- Advised consortium members in creating processes, policies, and procedures to integrate with the new RMS.
- Directed project initiatives, and held weekly team meetings and quarterly and ad hoc Police Chief meetings.
Used diverse media to explain technical issues to non-technical staff.
Exhibited knowledge of Niche RMS with IT Division technical professionals.
Led a top team of SMEs through product testing and vendor work order development.
Alaska Department of Public Safety, Anchorage, AK 2013 2015
Information Systems Coordinator
- Strategically steered planning, modification, use, evaluation, and maintenance of the Alaska Records Management System (ARMS), including liaising among operational users, allied agencies, command staff, and IT specialists to ensure that the system met the functional needs of the department and organizations.
- Gathered and documented the department s business rules and coordinated review, modification, and integration within the RMS, including developing system testing protocols; evaluating product performance based on established goals, and making recommendations based on comparative analysis.
- Identified, analyzed, and documented procedural and policy issues with the Niche RMS application by closely collaborating with individual customers, product vendors, and user groups.
Created and managed detailed end user and technical documentation.
Communicated key changes to users via weekly bulletins and wiki-based CMS.
Led department s daily University Crime Reporting (UCR) and quality assurance teams.
Coordinated testing strategies for mobile hardware enhancements and software modification.
Implemented and delivered continuing training via classroom, webinar, and eLearning methods.
Xxxxxx Department of Public Safety, Phoenix, XXXXXX 1984 2013
Detective Sergeant (2001 2013)
- Led targeted decision-making among police officers and civilian employees engaged in the performance of their duties within the department s Criminal Investigations Division, including handling staff appraisals.
- Planned and coordinated taskforce operations and other multi-agency special events and participated in community activities, including reviewing logs and reports of assigned personnel to conform to standards.
Yyyyyy x. yyyyyy │ Page Two │ (xxx-xxx-xxxx
Xxxxxx Department of Public Safety, Phoenix, XXXXXX (continued) 1984 2013
Detective Sergeant (continued)
Served as Acting Commander as required.
Developed, implemented, and achieved all department goals.
Delivered verbal presentations to diverse audiences, as well as media speeches.
Led investigations into citizen or internal complaints against department employees.
Detective (1995 2001)
- Conducted statewide criminal investigations, specialized enforcement activities, and high-risk tactical response in support of the Highway Patrol and key federal, state, tribal, and local criminal justice agencies.
- Led in-depth investigations of narcotic trafficking, organized crime, gangs, human smuggling, and computer and financial crimes, as well as major criminal and special investigations requested by agencies.
Developed superior problem-solving and judicious decision-making talents.
Prepared concise and accurate written reports to align with investigative results.
Highway Patrol Officer (1985 1995)
- Delivered excellence in public service by patrolling highways and performing general duty police work to protect life and property through the enforcement of laws and ordinances, as well as the prevention of crime.
- Applied solid communication and interpersonal relations skills toward responding to calls and complaints involving accidents, misdemeanors, and felonies, including maintaining awareness of illegal activities.
Prepared cases for court and testified as a witness.
Expertly administered First Aid as a key first responder.
Continually gathered evidences for cases and handled interviews.
Stabilized emergency situations by securing accident and crime scenes.
Cadet Officer (1985) │ Officer Trainee (1984 1985)
- Gained comprehensive knowledge of patrol, investigation, traffic control and safety, police methods, First Aid, and community and police relations while studying federal, state, and local traffic and criminal laws.
- Optimized administrative efficiency by inputting weekly timesheets and accident data into a computerized database, maintaining vehicle fleet and supply inventory, and controlling custody of evidence.
Participated in a paid internship program to prepare for ALETA.
Developed skills by participating in a rigorous physical fitness program.
Supplemental Recent Experience
Temporary Endurance Driver Fiat Chrysler Automobiles, Xxxxxx, XXXXXX 2012 2017
Education, Professional Development & Affiliations
Bachelor of Science in Interdisciplinary Studies (Technology Management) Northern Xxxxxx University
Associate of Applied Science in Systems Administration Xxxxxx Community College
Networking Essentials │ Programming for Engineering & Science │ Programming in C#
Emerging Technologies │ Identifying & Seizing │ Electronic Evidence Train the Trainer
Intermediate Data Recovery & Analysis │ Management of Information Systems │ IT Functions
Microcomputer Applications │ Microcomputer Repair Hardware & Software │ Network Security
Systems Analysis & Design │ Technology Project Management │ Web Languages │ Web Design │ XML
Cell Phone & GPS Interrogation │ Computer Information Systems │ Database Management │ SQL Design
Quantitative Reasoning │ Secure Techniques for Onsite Forensic Preview │ Professional Practices & IT Ethics
IT Security & Assurance Administration │ Basic Cell Phone Investigations │ Basic Data Recovery & Acquisition
International Outlaw Motorcycle Gang Investigators Association
Tri-State Intelligence Association │ Xxxxxx Narcotics Officers Association
International Association of Chiefs of Police │ Xxxxxx Gang Investigators Association
Fraternal Order of Police Lodge 32 Xxxxxx State Lodge │ │ Xxxxxx Homicide Investigators Association
Extensive Professional Honors, Training / Development and Industry Conferences Provided Upon Request
Yyyyyy x. yyyyyy Law Enforcement Video Operations Specialist
Xxxxxx, XXXXXX xxxxxx │ (xxx-xxx-xxxx │ abc@xyz.com
Date
Hiring Agent Name
Company Name
Address
City/State/Zip Code
Dear__________________:
I am exploring a new career opportunity within a challenging [ Insert Job Title ] role, and I believe that I can make a positive contribution to your success.
As a Law Enforcement Video Operations Specialist, I can offer proven experience in Project / Program Management, Mobile Hardware / Software Enhancements, Product Testing, Testing Protocols, Technical Service / Support, User Technical Documentation, and Process Optimization. I am also well-versed in Team Building / Training, Curriculum Development, Strategic Analysis / Planning, Trends Tracking, Policy / Procedure Development, Best Practices, Change Management, and Regulatory Compliance, among other areas.
Recently, as an RMSC Manager for the Regional Criminal Justice Records Management System Consortium (RMSC), I expertly led a consortium of six police agencies with its implementation and configuration of an electronic field reporting and Records Management System (RMS). Within this role, I successfully collaborated with stakeholders, users, and system administrators to troubleshoot issues with application planning, reporting, and proper integration. I also advised members in developing processes, policies, and procedures to integrate with the new RMS, and held weekly team meetings and quarterly and ad hoc Police Chief meetings.
A sample of my accomplishments included:
Using diverse media to explain technical issues to non-technical staff.
Exhibiting knowledge of Niche RMS with IT Division technical professionals.
Leading a top team of SMEs through product testing and vendor work order development.
To complement this experience, please note that I earned a Bachelor of Science in Interdisciplinary Studies (Technology Management) from Northern Xxxxxx University and an Associate of Applied Science in Systems Administration from Xxxxxx Community College. I have completed numerous professional training endeavors in subjects ranging from Cell Phone Investigations, IT Security, Networking, and Microcomputer Applications & Repair to Web Languages & Design, XML, Programming in C#, Data Recovery & Analysis, and Systems Analysis & Design, to name a few.
As this is just an example of my abilities, please refer to my enclosed resume for additional experience.
I am eager to discuss how my qualifications uniquely match your current and future needs, and look forward to interviewing with you soon.
Sincerely,
Yyyyyy x. yyyyyy
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