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Misty Ropp
- 546 Wagon Wheel Ln. Xxxxxx, XXXXXX xxxxxx ( (xxx-xxx-xxxx * abc@xyz.com
Dear Hiring Manager,
In response to a job vacancy posting for the position of ________________, I am pleased to tender my application to become part of your team. My resum is attached for your review and consideration.
What I offer is my more than 18 years providing high-performance business operations management across major functions in the automotive industry. I am currently with the North Main Motors having gone through and across the organizational hierarchies covering sales and marketing, accounting, finance, and HR management during my 18-year tenure. For more details, please take a moment to go through my resum .
In leveraging my managerial and administrative competencies, the one common driver is my personal strength that includes a passion for achieving business objectives through sustainable people-centric and market-driven leadership excellence. Along the way, I have also proven my interpersonal communication skills that help build relationships with the people I work with, including senior management, stakeholders, and industry professionals that create a harmonious and collaborative work environment in achieving shared commitments.
I am confident that my extensive experience and personal strengths offer the right mix of qualifications that define me as a suitable candidate for the vacancy, one who can help achieve your objectives as part of your team. Should you need further information, or would prefer to schedule an interview, please do not hesitate to reach me through any of my contact points indicated in the heading. Thank you for considering me, and I look forward to hearing from you soon.
Sincerely,
MISTY ROPP
Attachment: Resum
Misty Ropp
- 546 Wagon Wheel Ln. Xxxxxx, XXXXXX xxxxxx ( (xxx-xxx-xxxx * abc@xyz.com
Finance Accounting Administration
Qualifications Profile
Self-assured, dynamic, and results-driven professional with more than 18 years providing high-performance business management across major functions in the automotive industry.
- Develop and execute innovative sales and marketing plans and strategies harnessing online and traditional media to promote 2 automotive dealerships in securing and growing sales.
- Maximize sales revenue with the right seasonal pricing changes to address demand and the proper application of financing packages to close sales deals.
- Manage customer service on the sales floor, maintaining record accuracy for over 700 customer accounts.
Highly detailed, analytical and methodical with critical thinking to resolve complex financial and accounting issues even under stress.
Well-organized and resourceful with multitasking skills that optimize limited resources to achieve outstanding results.
Effective interpersonal communication skills that inspire confidence while forging teamwork synergies with colleagues across diverse ethnicities.
Key Expertise
Sales Management
Marketing & Sales (Trad. & Online)
Retail Sales Management
Multiple Account Management
Customer Service Management
Relationship Management (Customers, Public, & Suppliers)
Business Operations Management
Operations Management Support
Process/Workflow Improvement
Continuous Quality Improvement
Productivity Improvement
Policies & Regulatory Compliance
Financial Management Support & Accounting
Full-Cycle Corporate Accounting
Financing Service Management
Fiscal & Budget Management
Payables and Receivables Accounting
Revenue & Cost Accounting
Payroll Accounting
Profitability Accounting
Administration
Payroll & Benefits Administration
Personnel Administration
Performance Appraisal
Productivity Incentive Development
Employee Relations Management
Staff Supervision & Training
Office & Staff Administration
Office Supplies Inventory
Records & Document Management
Technical
Office Tools: MS Office (Word, Excel, PowerPoint, Access, & Outlook)
Internet: Web Research, & Social Media Marketing
Professional Experience
North Main Motors
Various Key Positions Directly Supporting Business Operations 1998 Present
Title Clerk: Process, document, and maintain titles for incoming and sold units.
Primary Collection Agent/Account Manager: Provide customer service and maintain record accuracy for over 700 customer accounts, performing collections on delinquent accounts, process repossessions, prepare supporting files for lawsuit and garnishments, and oversee post judgment collections.
Office Manager: Supervise, train, and schedule office staff; implement and ensure compliance with customer service policies and standards, as well as data entry processes.
Payroll/HR: Process payroll for 25+ employees. Process all new hire paperwork for payroll and healthcare.
Accounting Director: Manage transaction and financial accounting for 3 companies while maintaining balance of 7 company checkbooks. Oversaw accurate data entry, conduct regular audits, and balance all accounts using Quickbooks online. Collaborate with accountants to prepare, analyze and submit annual tax returns and financial statements. Conduct regular operations reviews to identify areas for cost reductions and operational improvements.
Sales: Interact with prospective customers, while providing end-to-end sales transactions that ensure a satisfying customer experience while completing all financing paperwork. Consistently recognized as top sales performer
Staff Training: Train new hires in sales, executing proven sales raining strategies and monitoring performance metrics that enable the team to achieve sales targets and growth plans.
Inventory Control Specialist: Oversee pricing movements on peak and slow seasonal demands to maintain competitive edge on all merchandise items.
Sales and Marketing Director: Develop and execute innovative sales and marketing strategies leverage the strength of online and traditional media for campaigns and promotions for 2 dealerships. Plan and implement sales. Lead generation.
Finance: Assess application and qualify customers for financing; collaborate with banks and lenders in securing the best financing deal to close sales; ensure accuracy of financing documents; and maximize sales profitability with the right merchandise pricing and financing package.
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