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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx abc@xyz.com

 

Driven, focused and energetic recent graduate of Louisiana State University with a degree in International Trade and Finance. Vast experience across a variety of service-focused sectors, including volunteer work. Hardworking, courteous and passionate, always willing to go the extra mile to deliver quality service. Results-focused, proven leader; thrive under pressure in fast-paced working environments. Skilled in working as an engaging and effective trainer in restaurant operations. Seeking a dynamic and challenging new role that will allow for career growth and potential advancement.

 

Key Areas of Knowledge & Expertise

 

Customer Service | Suggestive Sales | Fast Learner | Client Retention | Needs Assessment | Problem Solving

Training and Development | Time Management | Organization | Cross-Functional Teamwork | Interpersonal Communication

Multitasking | Monetary Transaction Processing | Food & Beverage Acumen | MS Office | Windows OS

 

Professional Experience

 

Sushi Masa: Bartender and Server (2014-2016)

         Bartended and served across 10 to 14 shifts a week in a high-volume restaurant that is ranked as one of the top five all-you-can-eat sushi restaurants in the United States

         Maintain a professional tone during peak rush hours to ensure an exceptional, friendly and swift dining experience with friendly, fast service

         Promptly served all food courses and alcoholic beverages to guests; bolstered sales by suggesting additional items that fit customers respective needs

         Prepared and served drinks for guests and for Cocktail Servers in accordance with established guidelines and policies

         Served each guest with a sincere demeanor while engaging to foster connections that create a sense of loyalty

         Controlled bar and restaurant inventory to make sure that all food, beverages, glassware and restaurant items are fully stocked at all times

         Acted as a Head Trainer for new hires to confirm that all are well-versed in restaurant operating best practices and standards

 

TJ Ribs: Server (2014)

         Fulfilled all food and beverage orders within established timeframes

         Maintained expertise regarding all menu items, contents and preparation methods

         Served as backup for Bartenders in instances where staffing levels ran low

 

Tsunami: Server and Busser (2012 2014)

         Delivered quality food and beverage service to guests in a prompt manner; upheld comprehensive knowledge of bar and menu items and made recommendations to patrons based on their feedback

         Set all tables in a neat and tidy manner so as to make for an engaging and appealing presentation

         Adhered to a high standard of cleanliness across all work areas

 

Buffalo Wild Wings: Server (2011)

         Assisted guests in a helpful, informative manner in making menu choices that aligned with their needs and taste preferences

         Guaranteed exceptional service by greeting and serving all patrons in a timely, friendly fashion

 

Education & Credentials

 

Bachelor of Science, International Trade and Finance, Louisiana State University

Included courses in International Finance, Statistics and Microeconomics

Membership, Louisiana State University Alumni Association

Also volunteer at local animal shelters and nonprofit youth organizations

 

 

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