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Driven, focused, and knowledgeable Strategic Leader with several years of experience in operations management roles along with an exceptional background in overseeing daily operations within a variety of environments. Experienced in working within cross-functional teams, handling staff management functions, developing budgets/forecasts, and reviewing complex client service situations. Highly adept in improving operational efficiency levels in addition to maintaining strong communication with others.

Sourcing/Procurement Best Practices Staff Recruiting Human Resources Training/Coaching

Project Management Federal/State Regulations Customer Service/Support

Process Improvement Oral/Written Communication Team Leadership Performance Evaluations

  Direct day to day operations within a fast-paced environment with a concentration on increasing productivity and efficiency levels

  Identify individual customer needs and develop appropriate technical solutions, monitor all aspects of client projects, and manage contract requirements

  Act as a member of the Healthcare Partnership Customer Account Team which includes identifying engagement opportunities and supporting Strategic Account Managers

  Create a comprehensive project charter/plan which outlines agreed upon goals/objectives along with working closely with stakeholders and internal team members

  Generate detailed project reports outlining key metrics, manage project delivery throughout various customer locations, and oversee resource allocation tasks

  Coordinated various logistics within a successful consulting organization which included supporting both clinical and supply chain groups and assisting with the elimination of inefficient spending

  Supervised cross-functional teams which required providing individualized coaching and feedback along with handling performance management tasks

  Played a lead role in an overhead cost reduction project which required purchasing services, improving supply chain efficiency, and improving current work streams

  Successfully reduced spending in supplies and purchased services by approximately $45 million over a span of 20 months

  Obtained over $6 million in sales within an integrated delivery network, supported the assessment and sale of a $4.5 million supply chain, and identified a supply chain and purchased services opportunity for a key client valued at over $20 million

  Received the 2013 Deloitte Stouie Award due demonstrated excellence in both sales and leadership in addition to success in leading go-to-market efforts

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  Oversaw project management logistics within integrated delivery network, academic medical center, federal healthcare facilities, and community hospitals

  Utilized superior communication abilities to build rapport with members of executive leadership, identified potential risk within various environments, and played a large role in the managing of project teams

  Supported the development and implementation of innovative strategies and provided guidance related to supply chain best practices

  Coordinated strategic operations within a busy medical center which held over 280 beds and centered on providing cardiac care to patients

  Created annual budgets and forecasts, completed detailed construction planning, and developed the creation of clinical programs/services

  Recognized as a participant within several teams such as revenue cycle, quality improvement, and value analysis teams

  Member of Catholic Health Initiatives Corporate Cardiology and Vascular Services Supply Chain Value Analysis team

  Held a Respiratory Therapist role which resulted in a promotion to a Director level role which included supporting strategic operations

  Developed detailed budgets/forecasts, managed human resources functions, and supervised services such as EKG/Cardiac diagnostics, respiratory care/pulmonary lab, endoscopy lab, and outpatient scheduling department