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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx ~ abc@xyz.com

 

Career Profile

Driven, focused, and hard-working Training & Development Professional with a background in overseeing daily training operations within fast-paced environments throughout the banking/financial industry. Experienced in creating comprehensive training programs, designing training curriculum, and increasing employee engagement/satisfaction levels. Equipped with an ability to improve organizational productivity in addition to maintaining strong communication with others.

Key Competencies

 

         Training/Development

         ADDIE Models

         Staff Management

         Operational Cost Reduction

 

         On-The-Job Coaching

         Instructional Design

         Strategy Implementation

         Oral/Written Communication

 

         Attention to Detail

         Process Improvement

         Project Management

         Team Leadership

 

Professional Experience

PennyMac Loan Servicing, LLC, Fort Worth, TX August 2015-Present

Learning Associate, Training Governance

  Direct daily training and employee development logistics within a fast-paced environment with a focus on increasing productivity and overall employee engagement levels

  Identify and execute training initiatives, create on-the-job coaching programs, and consistently reviewed training materials to ensure alignment with organizational standards

  Act as a Facilitator for several training courses throughout various corporate sites, evaluate employee knowledge retention, and adjust training curriculum as needed

 

Bank of America, Fort Worth, TX November 2004-June 2015

Vice President, Learning Consultant

  Guided learning development related tasks within a large organization which included creating detailed training modules, identifying training needs, and ensuring best practices were followed

  Handled administrative functions such as monitoring training costs, tracking ROI metrics, and maintaining positive relationships with internal stakeholders

  Maintained a keen knowledge of training concepts such as adult learning theories, agile project management methodologies, and ADDIE models

  Designed and implemented a successful four-month leadership course which achieved a 97% positive lift and employee satisfaction rating

 

Education & Certifications

BBA, Management, Minor in Economics

University of Texas at Arlington, Arlington, TX

 

Leadership/Basic Principals Certification, Achieve Global

Interactive Instructional Design Certification, The Performance Company

Community Involvement

President, Lone Star Alumni Chapter-Delta Sigma Pi, 2011-Present

District Director, Zeta Mu Chapter-University of Texas at Arlington, 2015-Present

Regional Committee Chair, Southwestern Region Awards Committee, 2014-Present

Member, American Society for Training and Development

Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx ~ abc@xyz.com

 

 

Date

 

 

 

Hiring Agent Name

Title

Company Name

Address

City/State/Zip Code

 

Dear__________________:

 

I am currently seeking a challenging new career opportunity as (JOB TITLE) and am submitting my resume for your review. In advance, thank you for your time and consideration.

 

As demonstrated in the accompanying resume, my professional qualifications include a strong background in progressive training and development roles with experience in creating innovative training programs, leading cross-functional teams, and increasing employee engagement and satisfaction levels. In addition, I have a demonstrated ability to interact positively with co-workers and lead large-scale projects such as training program implementations.

 

To complement my professional experience, I also possess stellar interpersonal and communication skills with an impressive educational background which includes a Bachelor s Degree in Management with a Minor in Economics from the University of Texas at Arlington.

 

As an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. I am confident that I could be a valuable asset to your organization, and look forward to interviewing with you in the near future.

 

Sincerely,

 

 

 

Yyyyyy x. yyyyyy

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