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Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx ~ abc@xyz.com
Career Profile
Driven, focused, and hard-working Training & Development Professional with a background in overseeing daily training operations within fast-paced environments throughout the banking/financial industry. Experienced in creating comprehensive training programs, designing training curriculum, and increasing employee engagement/satisfaction levels. Equipped with an ability to improve organizational productivity in addition to maintaining strong communication with others.
Key Competencies
Training/Development ADDIE Models Staff Management Operational Cost Reduction |
On-The-Job Coaching Instructional Design Strategy Implementation Oral/Written Communication |
Attention to Detail Process Improvement Project Management Team Leadership
|
Professional Experience
PennyMac Loan Servicing, LLC, Fort Worth, TX August 2015-Present
Learning Associate, Training Governance
Direct daily training and employee development logistics within a fast-paced environment with a focus on increasing productivity and overall employee engagement levels
Identify and execute training initiatives, create on-the-job coaching programs, and consistently reviewed training materials to ensure alignment with organizational standards
Act as a Facilitator for several training courses throughout various corporate sites, evaluate employee knowledge retention, and adjust training curriculum as needed
Bank of America, Fort Worth, TX November 2004-June 2015
Vice President, Learning Consultant
Guided learning development related tasks within a large organization which included creating detailed training modules, identifying training needs, and ensuring best practices were followed
Handled administrative functions such as monitoring training costs, tracking ROI metrics, and maintaining positive relationships with internal stakeholders
Maintained a keen knowledge of training concepts such as adult learning theories, agile project management methodologies, and ADDIE models
Designed and implemented a successful four-month leadership course which achieved a 97% positive lift and employee satisfaction rating
Education & Certifications
BBA, Management, Minor in Economics
University of Texas at Arlington, Arlington, TX
Leadership/Basic Principals Certification, Achieve Global
Interactive Instructional Design Certification, The Performance Company
Community Involvement
President, Lone Star Alumni Chapter-Delta Sigma Pi, 2011-Present
District Director, Zeta Mu Chapter-University of Texas at Arlington, 2015-Present
Regional Committee Chair, Southwestern Region Awards Committee, 2014-Present
Member, American Society for Training and Development
Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx ~ abc@xyz.com
Date
Hiring Agent Name
Title
Company Name
Address
City/State/Zip Code
Dear__________________:
I am currently seeking a challenging new career opportunity as (JOB TITLE) and am submitting my resume for your review. In advance, thank you for your time and consideration.
As demonstrated in the accompanying resume, my professional qualifications include a strong background in progressive training and development roles with experience in creating innovative training programs, leading cross-functional teams, and increasing employee engagement and satisfaction levels. In addition, I have a demonstrated ability to interact positively with co-workers and lead large-scale projects such as training program implementations.
To complement my professional experience, I also possess stellar interpersonal and communication skills with an impressive educational background which includes a Bachelor s Degree in Management with a Minor in Economics from the University of Texas at Arlington.
As an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. I am confident that I could be a valuable asset to your organization, and look forward to interviewing with you in the near future.
Sincerely,
Yyyyyy x. yyyyyy
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