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Yyyyyy x. yyyyyy

- xxxxxx Revere Dr.Ÿ Xxxxxx, XXXXXX xxxxxx ( (xxx-xxx-xxxx *


Marketing Manager Business Development Analyst (Insurance)

Qualifications Profile


    Self-assured and results-driven solutions provider in the field of marketing, business development/analytics, and customer services with a growing experience in the academe, government, manufacturing, and insurance companies.

    Well-organized, and resourceful with multitasking skills that complete assignments axxxxxxdst concurrent tasks.

    Highly detailed and meticulous with strong perseverance in delivering or exceeding expected outcomes from work and project engagements that delight clients and stakeholders.

    Proven flexibility and adaptability to reach high productivity in new or fast-paced work engagements/situations.

    Strong and decisive leadership with effective interpersonal communication skills that bring diversity into a united front in achieving shared comxxxxxxtments.


Key Expertise

Marketing & Sales

    Insurance and Retail Sales

    Online and Remote (Telemarketing) Marketing

    Customer Service Management

    Relationship Management (Clients, Supplier, & the Public)

Business Management

    Operations Management

    Tactical & Operations Planning

    Business Analytics

    Process/Workflow Improvement

    Inter-Office Coordination

    Concurrent Project Management


    Organizational Development

    Staff Supervision & Training

    Office & Staff Adxxxxxxnistration

    Records & Document Management


    ERP: SAP/R3

    CRM: Blitz & Farm Bureau Cares

    Office Tools: MS Office (Word, Excel, PowerPoint, Access, & Outlook), & Stata

    Internet: Email/Webmail, Web Research, & Social Networking


Work Experience


Marketing Executive/Analyst, Farm Bureau Agency Ÿ Washington, XXXXXX Dec 2013 Present

    Develop and execute integrated marketing campaigns to promote agency prospecting and in transitioning the agency from price-centered to relationship-focused marketing.

    Harness online and real-world business networking, building and sustaining professional relationships with clients, community leaders, and industry decision makers to grow the business.

    Manage and grow local customer databases through e-marketing campaigns and client/business analytics, while using MS Excel, PowerPoint, Blitz (CRM), Farm Bureau Cares (CRM) systems to ensure process efficiency in gathering and analysing marketing information.


Student Manager/Barista, Kalamazoo College Book Club (Coffee Shop) Ÿ Kalamazoo, XXXXXX Sep 2014 Jun 2016

    Provided customer services in accordance with company service quality standards and procedures in the areas of guiding students in their book selections, and serving drinks while perforxxxxxxng back-office adxxxxxxnistration in staff training, inventory management support replenishing stocks, and accounting support in reconciling cash and credit receipts for the day. Promoted to student manager within one year of tenure.


Internship & Campus Work Experience

Business Development Intern - Monroe Brown Scholarship Recipient, Eaton Corp. Ÿ Galesburg, XXXXXX Summer, 2015

    Provided decision support for management to evaluate options in acquiring supplier services in delivering products to target markets. Analyzed historic market trends from 2015 and extrapolated to 2025 involving competitive analysis of doxxxxxxnant suppliers using MS Exel and PowerPoint for management presentations.


Business Development Intern, GGB Bearing Technology Ÿ Thorofare, NJ Summer, 2014

    Developed a marketing strategy harnessing new technology in remaining competitive and growing markets, resulting in the purchase and deployment of a 3D printer that was more cost efficient than traditional manufacturing.

    Analyzed competing manufacturers to explore potential clients and adopt of best-of-breed practices in billing and inventory management with data from its SAP ERP system.


Resident Assistant, Kalamazoo College Ÿ Kalamazoo, XXXXXX Jun 2013 Jun 2014

    Served as operations manager overseeing facilities and room maintenance, planning and facilitating dorm activities, mentoring students, updating bulletin boards, and ensuring a satisfying learning and social experience for the residents.


Camp Counselor to Inner City Chicago Youth, CIRCLE Y Christian Ranch Ÿ Bangor, XXXXXX Summer, 2013

    Served as a mentor planning and executing camping activities for inner-city children in Detroit and Chicago. Promoted work values, mutual respects, integrity, and collaborative teamwork across diverse ethnicities and demographics.



Yyyyyy x. yyyyyy

- xxxxxx Revere Dr.Ÿ Xxxxxx, XXXXXX xxxxxx ( (xxx-xxx-xxxx *


Work Experience (Continued)


Risk Management Intern, Allstate Insurance Ÿ Xxxxxx, XXXXXX May Jul 2012

    Shadowed insurance professionals in observing key success factors in property and casualty insurance business, absorbing underwriting methodologies, risk assessment and xxxxxxtigation planning, as well as basic and advance telemarketing and sales principles.

    Assisted sales operations, prospecting new clients, reorganizing entire office file structure for routine efficiencies, and created a system for quick access to xxxxxxssion critical information from each sales producer.


Education & Credentials


    B.A. in Econoxxxxxxcs, KALAMAZOO COLLEGE Ÿ Kalamazoo, XXXXXX (2016)


Professional Training & Certifications

    Licensed Property & Casualty Producer;

Professional / Acadexxxxxxc Affiliations & Community Involvement

    Peer Leader: Investment Club, Kalamazoo Fellowship of Christian Athletes,

    Volunteer: Ultimate Frisbee

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