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Yyyyyy x. yyyyyy

Xxxxxx, TX xxxxxx (xxx-xxx-xxxx



Qualifications for Executive-Level Business / Operations Leadership

Dynamic Multi-Unit Leader Committed to Global New Business Development & Record-Breaking Sales Growth


Multi-Unit Multimillion-Dollar Operations Multimillion-Dollar Global Sales

Start-Up Operations Business Turnarounds Team Building Training / Development

Strategic Analysis / Planning Trends Tracking Sales Forecasting Global Marketing NPS

Territory / Regional Expansion LATAM Retail Markets Multi-Vendor Relations Customer Service

New Business Development Market Analysis Change Management Financial Operations Profit / Loss


Highly Accomplished Change Agent who makes sound decisions to reflect positively on multimillion-dollar globally based business operations in alignment with a company s vision, value, and goals. Top Performer who offers solutions-centric critical thinking for insightful, change-oriented results. Visionary Professional who rises above multi-unit domestic and international challenges to improve the bottom line, including quickly adapting to evolving marketplace scenarios with a specialization in LATAM regions. Bilingual Communicator (Spanish / English) who develops synergistic relationships among cross-geographical executives; business, sales, and public-sector professionals; and customers; who excels in autonomous and / or collaborative work environments; and who leads multidisciplinary teams by example and with ethics and integrity to optimize operations success.


Professional Synopsis


TMX Finance Family 2013 Present


Regional Director District Director

Capitalize on the opportunity to lead forward-thinking sales and operations of high-volume Illinois-based title lending locations, including recruiting, training, and managing a top-performing team of 4 District Managers and 52 General Managers while staffing and opening new markets. Maximize talent development and management with the promotion of 1 District Manager, 7 General Managers, 3 Store Managers, and 4 Assistant Store Managers.


  Generated $46 million in total accounts with annual sales of $25 million.

  Led strategic negotiations with repossession company and auction houses.

  Substantially grew markets in Xxxxxx, New Mexico, Arizona, Wisconsin, and Illinois.


Rent-A-Center International, Mexico 2011 2013


Regional Director

Strategically steered the start-up of three lucrative new markets, including recruiting, training, mentoring, and managing a top-performing team of 3 district managers and 15 store managers. Delivered clear and consistent business direction for forthcoming companywide initiatives via comprehensive weekly conference calls. Ensured strict retail practices in alignment with government compliance. Promoted excellence in customer service.


  Continually evaluated critical district issues and key performance metrics.

  Conducted on-site district-wide visits, and participated in regional grand openings.

  Opened and staffed 10 additional stores in Leon, GTO, and Aguas Calientes generating $13 million.


TruGreen Land Care, Houston, TX 2008 2011


General Manager District Manager Houston South

Utilized broad scope of industry knowledge toward directing a competitive Houston South-based 250 property, including recruiting, training, mentoring, and managing a customer service-centric team of 150 employees across 3 fast-paced offices. Directed all facets of commercial landscaping maintenance and construction efforts.


  Successfully generated $6.5 million in revenue.

  Realized Net Promoter Score (NPS) of 9.5 out of 10.


Yyyyyy x. yyyyyy

Page Two (xxx-xxx-xxxx



Professional Synopsis (continued)


Target, Tallahassee, FL 2005 2007


Store Team Lead Store Manager

Maximized bottom-line performance by driving store-wide operations within an industry-leading retailer, including directing all facets of team building, training / development, human resources, and labor relations, as well as strategically managing merchandising, logistics, inventory control / management, and vendor relations.


  Successfully increased sales $3.6+ million over goal within only 6 months.

  Positively impacted the bottom line by 2% by establishing expense controls.


Hospitality Operator Service Corporation, Longview, TX 1997 2006


Regional Director Co-Owner Latin America Operations & Sales

Spearheaded the start-up and successful operations of this LATAM telecommunications company, including driving aggressive B2B sales while mentoring and managing a growth-oriented team of 100 wholesale sales representatives. Contributed sharp analytical abilities toward handling the company s full profit / loss activities.


  Successfully built accounts encompassing LATAM hospitality sales of 353 hotels.

  Developed lucrative client relationships to boost business with 500 payphone operations.

  Directed strategic office operations in Panama, Honduras, El Salvador, Mexico, Peru, and Ecuador.


Walmart Stores Mexico Division 1990 1997


Store Director

Led targeted decision-making among high-volume store-wide operations for this first-ever Walmart store in Mexico. Collaborated with results-generating teams to promote in-store promotions and merchandising focused on Latin culture. Directed all inventory control initiatives while managing mutually beneficial vendor relations.


  Successfully realized $90 million in sales within the first year of operations.

  Lowered overall inventory rotation to 30 days to achieve a less than 2% shrinkage rate.

  Maximized inventory, improved rotation, and minimized shrinkage via a 30-day Brazil project.




Dallas Baptist University


Master of Business Administration


University of Phoenix


Bachelor of Science in Business Administration


Professional Affiliations


American Harvester Mission Non-Profit Organization


Current Vice President


Excellent Professional References Provided Upon Request

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