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Yyyyyy x. yyyyyy
- 5355 Monticello Ave. Xxxxxx, TX xxxxxx ( (xxx-xxx-xxxx * abc@xyz.com
Sales/Customer Service (Medical Device)
Qualifications Profile
Self-assured and results-driven solutions provider & management professional in the fields of Sales and Customer Service with more than 4 years providing high-performance high-visibility customer service and
- Proven dedication to and competence in delivering sales performance that penetrates new markets & builds relationships, exceeding sales targets by an average of 20% monthly at Paycom, and increasing sales by over 12% annually and by 30% from current clients with 100% retention at Medical & Orthopedic Tech.
Excellent people management and communication skills that deliver consistent sales growth and retention through high-impact customer relationship management, while educating subordinates and new hires in providing operational excellence in achieving shared commitments.
Professional Experience
Paycom
Client Relations Representative Nov 2016 Present
Responsible for client retention by building strong and sustainable professional relationships with current clients, leveraging skill in consultative sales methods, and addressing client needs with customized solutions that harness innovative technologies in the Paycom services.
Achieve 120% of monthly quota on average, staying on track for the President s Club 2018 with an expected $500k in annual sales.
Medical and Orthopedic Technologies
Field Operations Supervisor Origin Laboratories Feb 2014 Oct 2016
Managed accounts in the Eastern United States, working with senior management on establishing relevant goals.
Developed all Origen sales reps using product technical information, demonstrations, in-service operations.
Trained lab personnel, developing and executing an effective onboarding process.
Sales Representative, Tactical Healthcare
Grew annual sales revenue by 12%, increasing sales productivity from current clients by over 30% annually, maintaining 100% retention rate, while growing the customer base in markets with strong competition.
Grew market shares by showcasing clinical superiority of product lines, and successfully negotiated pricing and contracts with hospital management.
Product Specialist, Orthobiologics
Served as clinical and product specialist for companies like Biologic Therapies, Inc. providing Amniotic Therapies; Cayenne Medical, Inc. marketing soft tissue reconstruction solutions for the knee, shoulder, and extremities; and Origin Laboratories specializing in Toxicology, Pharmacogenomics and Hereditary Cancer screening products.
Grew customer base from scratch and maintained professional productive relationships with hospitals administrators, medical professionals, and other referral sources in the healthcare/medical community, providing in-service trainings and presentations to surgeons and hospital staff.
SandRidge Energy, Inc.
Benefits Analyst May 2012 Jan 2014
Managed the 401(k) and Non-Qualified plans for 2500+ employees, ensuring accuracy and timeliness of all payroll funding and monthly invoices sent to vendors for both Qualified and Non-Qualified retirement plan participants.
Led Non-Discriminatory Testing, mid-year and annual audits, and Form 5500 filings, ensuring all required disclosures were complete, accurate, and provided to plan participants in a timely manner.
Assisted in managing benefits-related projects involving Health and Welfare benefits enrollment, FSA, and PTO.
Education & Credentials
B.S. in Business Management, GPA: 3.69, OKLAHOMA STATE UNIVERSITY (2012)
Dean s and President s Honor Roll; Received Academic Scholarship
Professional Affiliations
Member/Promotions Director & Outreach Director: American Marketing Association, Oklahoma Chapter
Member/Sports & Social Chair: Kappa Alpha Theta Sorority
Member: Oklahoma State SPURS Organization that supports OSU Men s Basketball
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