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Yyyyyy x. yyyyyy

- 32261 Hamilton Place Ÿ Xxxxxx, MI xxxxxx ( (xxx-xxx-xxxx *







(HR Department

Name of Company/Recruitment Firm

Street Address

City, State, ZIP code

Job Reference Number, if any)



Dear Hiring Manager,



        In response to a job vacancy posting for the position of ________________, I am pleased to tender my application to become part of your team. My resum is attached for your review and consideration.


What I offer is my baccalaureate degree in Criminal Justice with a growing real-world experience in providing high-performance customer service, administration, and security management in the hospitality, security contracting, and healthcare sectors. I am currently with Allied Barton Security (DTE Energy Site) based in Monroe, MI as an Armed Security Officer, following a tenure with Detroit Metro Airport HSS Security as a Security Agent. For more details, please take a moment to go through my resum .


In leveraging my customer service and administrative competencies, I bring to the table my personal strengths that include a passion for achieving business objectives through people-centric and results-driven work excellence. Along the way, I also offer my business-aware social and interpersonal communication skills in building sustainable professional relationships with clients, senior management, and industry professionals that create a harmonious collaborative work environment in achieving shared commitments.


I am confident that my education, experience, and personal strengths offer the right mix of qualifications with which I can help achieve your objectives as part of your administration team. Should you need further clarification, or would prefer to schedule an interview, please do not hesitate to reach me through my phone or email address indicated in the heading. Thank you for considering me, and I look forward to hearing from you soon.








Attachment: Resum




Yyyyyy x. yyyyyy

- 32261 Hamilton Place Ÿ Xxxxxx, MI xxxxxx ( (xxx-xxx-xxxx *


Administration & Clerical Work (Security Field)


Qualifications Profile


    Self-assured and results-driven professional with a growing experience in providing high-performance customer service, administration, and security management in the hospitality, security contracting, and healthcare sectors.

-    Proven dedication to process efficiencies in administrative functions that facilitate in providing business decisions that grow the organization in highly competitive markets.

-    Detail-oriented, analytical and methodical with critical thinking to resolve professional conflicts and complex work issues even under stress.

    Well-organized with multitasking and prioritization skills that optimize resources to achieve outstanding results.

    Effective people management and interpersonal communication skills that inspire confidence, performance excellence, and teamwork synergies across diverse ethnicities and multi-functional engagements.


Key Expertise


Operations Management Support

    Tactical & Operations Planning

    Customer Service Management

    Relationship Management (Clients,, Public, Government & Suppliers)

    Private Security Service Management

    Rapid Response/Engagement Protocols

    Process/Workflow Improvement


    Policies & Regulatory Compliance (i.e. OSHA, relevant State/Federal Laws etc.)

    Time Management

    Staff Supervision & Training

    Office & Staff Administration

    Office Supplies Inventory

    Records & Document Management


    Productivity Tools: MS Office (Word, Excel, PowerPoint, Access, & Outlook)

    Internet: Email/Webmail, Web Research, & Social Networking


Professional Experience


Allied Barton Security (DTE Energy Site) Monroe, MI Armed Security Officer Apr 2014 Present

    Provide armed security services to clients, maintaining external and internal security and rapid response to handle small arms fire during emergency situations to protect assigned personnel and properties.

    Ensure and reinforce safety requirements for the plant and employees are adequately met, leveraging skills in CCTV operations, surveillance administration, premise patrols, escorts, vehicle searches, and generating daily incident reports as needed to update management on any evolving situation.


Detroit Metro Airport HSS Security Ÿ Xxxxxx, MI Security Agent Mar 2013 Mar 2014

    Provided exceptional customer service in protecting persons and properties, enabling unhampered office productivity without fear for personal safety and security.

    Gathered and analyzed data on personnel and public profiles to strategize security solutions while providing management with situational updates and reports on incidents and compliance issues.


MEIJER Ÿ Canton, MI Customer Representative Aug 2011 May 2013

    Ensured compliance with service quality standards, corporate policies and processes, and performance metrics in providing a satisfying customer experience with company products and services.

    Interacted with senior management, customers, and suppliers as needed in delivering service expectations and resolving administrative, professional relationships, and operation support issues.



Oakwood Hospital Ÿ Dearborn, MI Intern May Aug 2013

    Provided administrative assistance to the Director of Security, gathering relevant data to compose several PowerPoint management presentations involving project proposals to senior management,

    Reviewed and implemented corporate standards, policies and procedures, while performing security administration audits and surveys covering various departmental issues.

    Enabled learning opportunities to hone a purposive set of administrative and clerical skills that pave the way for senior executives to develop and execute decisions in a timely manner.




    B.A. in Criminal Justice, Dean s List, GPA 3.46, FERRIS STATE UNIVERSITY Big Rapids, MI (2013)

    Associate in Criminal Justice, Dean s List, GPA 3.422, SCHOOLCRAFT COLLEGE Livonia MI (2011)

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