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Yyyyyy x. yyyyyy

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Driven, focused, and hard-working Strategic Leader with 20+ years of experience and a proven ability to lead others and oversee property/condominium association operations. Experienced in negotiating vendor contracts, handling financial operations, supervising cross-functional teams, and managing million dollar budgets. Highly adept in improving operational efficiency levels in addition to maintaining strong communication with others.


Proficient in: Flex/MLS, Dotloop, Docusign, First Resort, Entech Rental Management Software, QuickBooks Pro, and Microsoft Office Suite


Key Competencies


Community Association Management Financial Analysis Social Media Marketing Client Services

Contract Negotiation Staff Training/Coaching Relationship Development Community Outreach

Process Improvement Strategic Planning/Design Marketing Best Practices


Professional Experience

Counts Real Estate, Panama City Beach, FL 2017-Present

Keller Williams Success Realty, Panama Beach, FL 2010-2017


  Direct day to day administrative and operational functions within a fast-paced environment with a focus on increasing productivity and client satisfaction

  Perform detailed market analysis of property data/value, draft customer contracts, support real estate transactions, and assist clients with various real estate inquiries

  Successfully obtained sales volume of approximately $10 million in 2015 in addition to generating comprehensive marketing materials used both online and in print campaigns


First Service Residential, Panama City Beach, FL 2010-2014

Portfolio Association Manager

  Oversaw daily administrative operations throughout 5 individual condominium properties and an individual homeowner s association which consisted of approximately 595 units

  Recruited and supervised administrative staff members, handled employee relations issues, and facilitated internal financial tasks such as budget development

  Managed project logistics which included planning project specifications, generating project schedules, and monitoring repairs

  Negotiated contracts with vendors, managed property insurance claims, scheduled community meetings, and completed periodic property inspections


Resort Association Mgmt.-Sunbird Condominiums, Panama City Beach, FL 2007-2010

General Manager

  Directed day to day management functions within a successful condominium association which consisted of 288 individual condos

  Supervised a team of 8 staff members, oversaw financial tasks such as past due receivables and payment schedule completion, and generated financial statements

  Negotiated contracts with both vendors and contractors, facilitated project specific meetings, and managed an association budget of approximately $1,366,000


Yyyyyy x. yyyyyy

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Professional Experience Continued:

Splash, A Sterling Resort, Panama City Beach, FL 2006-2007

Community Association Manager

  Coordinated daily community management tasks for a condominium association which consisted of 276 individual units and held a staff of 14 individuals

  Managed a budget of approximately $1.4 million, handled day to day accounting functions, negotiated contracts, and completed detailed budget forecasting

  Coordinated both building operations and maintenance which required monitoring pool systems, elevator systems, domestic pumps, compactors, and fire alarms


American Paradise Vacation Rentals, Panama City Beach, FL 2004-2006

Rental Manager

  Managed the startup of a new division which concentrated on building a property portfolio of approximately 28 vacation and long-term rental properties

  Successfully maintained an occupancy rate of 75% on all properties, created innovative marketing plans, and facilitated social media marketing tasks


Additional Experience Includes: Branch Manager, Batty & Hoyt (2000-2004), Marketing Representative, Gemstone Premium Finance (1995-2000), and Business Owner/Manager, Apple Insurance (1990-1995)

Professional Licensure


Licensed Community Association Manager #CAM28254, CAI Institute

Licensed Real Estate Sales Associate, License #SL3174722


Professional Affiliations


Member, Bay County Association of Realtors

Member, Panama City Beach Chamber of Commerce

Member, Community Association Institute-North Gulf Coast Chapter


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