Yyyyyy x. yyyyyy

Driven, focused, and knowledgeable Strategic Leader with 10+ years of experience and a proven ability to lead others and oversee daily operations within fast-paced banking environments. Experienced in managing cross-functional teams, overseeing banking branch operations, diffusing escalated customer service situations, and coaching/training staff members. Highly adept in improving operational efficiency levels in addition to maintaining strong communication with co-workers, staff, customers, and members of executive management.

Operations Management Business Banking Staff Training Investment/Retirement Planning

Forecasting/Planning Team Training/Development Revenue Cycle Management

Process Improvement Oral/Written Communication Time Management Customer Retention

  Direct day to day operations within a fast-paced environment with a focus on increasing productivity and operational efficiency levels

  Attend weekly branch meetings and credit calls in addition to supervising branch teams which requires providing individualized coaching and training

  Monitor opening and closing logistics to ensure compliance with procedures, balance the vault on a daily basis, project customer transactions, and oversee staff scheduling

  Successfully increased employee engagement in addition to implementing strategies focused on improving customer satisfaction and overall branch revenue

  Supported financial operations within the organization which included creating balance sheets, cash flow statements, financial risk analysis, and internal audit paperwork

  Played a lead role in the acquisition of new franchises, forecasted profits/sales on a regular basis, performed cost and variance analysis, and handled product pricing

  Worked closely with members of executive management in the creation of long-term strategic plans and development of comprehensive financial reports

  Led store operations which centered on supervising team members, providing training and coaching, handling financial logistics, and overseeing opening/closing procedures

  Directly assisted the Store Manager in the execution of strategic tasks, awarded the designation of Top Sales Person, and ranked as #1 store in the company

Yyyyyy x. yyyyyy

Hiring Agent Name

Title

Company Name

Address

City/State/Zip Code

Dear__________________:

I am currently seeking a challenging new career opportunity as (JOB TITLE) and am submitting my resume for your review. In advance, thank you for your time and consideration.

As demonstrated in the accompanying resume, my professional qualifications include a strong background in retail banking and strategic leadership roles with experience in leading cross-functional teams, implementing innovative operational strategies, and monitoring branch opening/closing procedures. In addition, I have a demonstrated background in increasing employee morale, customer satisfaction, and overall branch revenues.

As an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. I am confident that I could be a valuable asset to your organization, and look forward to interviewing with you in the near future.

Sincerely,

Yyyyyy x. yyyyyy