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Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx abc@xyz.com
Profile of Qualifications
- Results oriented MBA student possessing strong business acumen, coupled with 10+ years of experience in fast paced environments.
- Possesses an in-depth knowledge of insurance claims processing; experienced in personally managing 150+ complex claims.
- Highly adaptable individual with a proven track record of meeting timelines and exceeding expectations.
- Dynamic interpersonal, leadership and project management skills.
Education & Professional Development
Master of Business Administration (MBA): Business Management / Organizational Leadership
New Jersey City University, School of Business, Jersey City, NJ; Anticipated Graduate: May 2017
Completed relative coursework in: Managerial Economics, Corporate Financial Management, Global Strategic Management, Strategic Profitability and Accounting for Managers.
Bachelor of Science in Business Management
New Jersey City University, School of Business, Jersey City, NJ; January 2015
Completed relative coursework in: Accounting 1 &2, Business Writing, Principles of Marketing, Statistics, Pre-Calculus and Economics.
License Realtor, State of New Jersey
Key Areas of Expertise
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Business Administration Project Management |
Leadership Strategic Planning
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Insurance Claims Knowledge Process Improvement
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Professional Synopsis
AIG Insurance, Jersey City, NJ 2008-2015
Claim Representative
- Leveraged knowledge of insurance claims to ensure timely completion of settlements while maintaining adherence to company policies and procedures.
- Demonstrated strong organizational and project management skills; tracked claims by date, site, suite and policy.
- Utilized excellent leadership abilities to conduct thorough training on new technology and software.
- Generated detailed reports; relayed pertinent information to claims environmental department.
- Successfully compiled and reviewed claims files to prepare for arbitration, dispute liabilities and conduct investigations.
Jersey City Medical Center, Jersey City, NJ 2004-2008
Business Manager
- Fulfilled key management position, with associated responsibilities including claims management, report generation, project management and coordination of mental health programs.
- Strategically managed 150+ complex claims; used negotiation skills to ensure favorable settlements.
- Maintained adherence to safety regulations and company policies.
- Worked closely with upper level management, administration and faculty to ensure optimized efficiency throughout all operations.
- Streamlined process improvement initiatives, resulting in a 67% increase in revenue.
- Successfully managed grants; collaborated with mental health and Medicaid departments.
Banklink, New York, NY 2002-2003
Technical Helpdesk
- Utilized strong communication and technical skills to provide level 11 support to clients via phone, e-mail and case management tools.
- Established and maintained key client relationships, resolved inquiries and provided knowledge based recommendations.
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