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Yyyyyy x. yyyyyy

1728 Waterstone Place, San Ramon, CA 94582




Profile of Qualifications


  • Detail oriented Account Management Professional possessing top notch leadership, organizational and process improvement skills.
  • Dynamic interpersonal communication skills, critical to establishing and fostering positive relationships.
  • Skilled in improving existing processes; continually recognized for contributions and increased efficiency.


Key Areas of Expertise


  Account Management

  Process Improvement

  Client Relationship Management

   Organizational Management

  Project Coordination

  MS Office Suite


Professional Synopsis


Cavalier Services, Client: NetApp 2013-Present

Account Manager, Janitorial Operations

  • Fulfill key, on site account management position, overseeing all daily operations.
  • Establish and maintain positive relationships with client, contractors and vendors; provide high level of customer service and promote overall satisfaction.
  • Leverage expert level product knowledge to promote services, leading to top recognition for green practices.
  • Demonstrate strong organizational abilities while managing supply chain and materials; ensure adherence to all green standards.
  • Successfully maximize resources; ensure proper scheduling and coverage for daily operations, as well as special projects.
  • Strategically coordinate events, as well as all project related moves.
  • Streamline existing processes to improve overall performance.
  • Maintain adherence to safety standards, as well as government policies including FLSA, OSHA and ADA.
  • Associated duties include scheduling, managing work order system and correspondence management.
  • Generate detailed financial reports; thoroughly track labor, overhead, expenses and supplies.
  • Provide human resource services.


Previous Positions:

Signature Building Maintenance 2012-2013

Office Administrator


Randstad 2009-2012



Rabo AgriFinance 2006-2009

Loan Processor


Education & Professional Development


Associate of Arts & Business, San Joaquin Delta College; 2006

High School Diploma, Bear Creek High School; 2004

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