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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx | abc@xyz.com

 

Date

 

 

 

Hiring Agent Name

Title

Company Name

Address

City/State/Zip Code

 

Dear__________________:

 

I am currently seeking a challenging career opportunity in a (INSERT TITLE OF TARGET POSITION) capacity and am submitting my resume for your review. In advance, thank you for your time and consideration.

 

As demonstrated in the accompanying resume, my qualifications include CompTIA A+, CompTIA Network+ and Cisco Certified Entry-Level Network Technician certifications. I am in the process of obtaining my Cisco CCNA Routing & Switching Certification. I have applied my skills and knowledge toward troubleshooting various technical issues. To complement this background, I possess a broad knowledge of routers, switches and vlan.

 

As an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. I am confident that I could be a valuable asset to your organization, and look forward to interviewing with you in the near future.

 

Sincerely,

 

Yyyyyy x. yyyyyy


Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx | abc@xyz.com

 

Results-driven IT Professional seeking a challenging role as a Network Engineer.

 

Profile of Qualifications

 

  • Broad knowledge of various network design operations, including implementation of switches, routers and vlans.
  • Strong communication skills, key to simplifying complex technical concepts.
  • Experienced in troubleshooting network connectivity issues.
  • Excellent analytical problem-solving skills with a track record of meeting timelines and exceeding expectations.

 

Certifications

 

CompTIA A+

CompTIA Network+

Cisco Certified Entry-Level Network Technician

Cisco CCNA Routing & Switching Certification; In Progress

 

Experience

 

Best Buy, Roseville, MN 2000-Present

Consultant Agent, Geek Squad

  • Utilize strong technical skills to upgrade and troubleshoot hardware and software; successfully resolve various network connectivity issues.
  • Use excellent communication skills to educate customers on various technical concepts; continually recognized for delivering quality customer service.
  • Conduct testing on electronics.
  • Perform operating system installs / repairs.

Operations Agent (2015-2016)

  • Conducted in depth training for team members; focused heavily on adherence to standard operating procedures.
  • Leveraged strong organizational skills to manage inventory and oversee shipping / receiving operations.
  • Maintained open lines of communication with customers; provided repair status updates.

Key Achievements:

  • Awarded for Year-to-date Top 1% Company Revenue Per Hour (2017).
  • Recognized as Store MVP for outstanding performance (2008).
  • 3-time winner of Most Valuable Player for outstanding customer service.

 

Education & Professional Development

 

Associate of Science in Computer Networking, St. Paul Technical College

Bachelor of Science in Mathematics, Bethel University

Associate of Arts Degree, Lakewood Community College

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