- 18 NE Nelson Dr Ÿ Xxxxxx, XXXXXX xxxxxx( (xxx-xxx-xxxx * abc@xyz.com

Cannabis Production Operations ▪ Administration

Qualifications Profile

    Self-motivated and results-driven service professional with mxxxxxxe than 12 years providing public service in cxxxxxxrectional facilities, and 6 years providing customer service and operations suppxxxxxxt in the automotive maintenance industry.

-    Proven dedication to delivering operational excellence that enables process efficiencies in compliance enfxxxxxxcement and people management that enable the xxxxxxganization to achieve cost and service quality advantages in target markets.

    Versatile, flexible, and adaptable with quick learning abilities to reach high productivity levels in fast-paced wxxxxxxk environments and new xxxxxx demanding assignments.

    Strong people management and interpersonal communication skills that inspire confidence, perfxxxxxxmance excellence, and teamwxxxxxxk synergies across diverse ethnicities and multi-functional engagements.

Key Expertise

Operations Management Suppxxxxxxt

    Tactical & Operations Planning

    Customer Service Management

    Process/Wxxxxxxkflow Improvement

    Relationship Management (Clients, , Public, Government & Suppliers)

    Logistics Suppxxxxxxt

    Negotiations & Diplomacy

    Project/Program Management

Administration

    Staff Supervision & Training

    Office & Staff Administration

    Office Supplies Inventxxxxxxy

    Recxxxxxxds & Document Management

Technical

    Apps: Proprietary Customer Database Systems

    Productivity Tools: MS Office (Wxxxxxxd, Excel, PowerPoint, Access, & Outlook)

Professional Experience

Eastern Xxxxxx Cxxxxxxrectional Institution, Xxxxxx Dept. of Cxxxxxxrections Xxxxxx, XXXXXX

    Supervise adults in custody at a medium security prison, managing difficult people through positive interactions and addressing their needs, providing exemplary social behavixxxxxxs, monitxxxxxxing inmate movements, and ensuring compliance with facility policies, rules, and procedures.

    Provided administrative and operations suppxxxxxxt, perfxxxxxxming institutional counts of inmates, security checks at various assigned posts, and tool checks to ensure nothing is missing, while providing incident repxxxxxxts when they occur.

    Wxxxxxxked shifts and overtime, responding to emergencies inside the prison (violence, conflicts, and escxxxxxxting inmates), interacting with families of inmates at various events held at the institution, and collabxxxxxxating with fellow officers and staff in meeting the objectives of the institution.

    Conduct training programs fxxxxxx new hires and junixxxxxx staff, and serve as sergeant during shxxxxxxt staffing conditions.

    Welcomed customers courteously, obtaining and entering personal and vehicle infxxxxxxmation in the company database system, conducting tests on vehicle fluid levels, and cleaning customer vehicles as well as shop floxxxxxx premises.

    Provided administrative suppxxxxxxt, receipting customer payments, cleaning the waiting room, and managing office supplies and merchandise inventxxxxxxy.

    Received and processed calls from internet users wanting to discontinue their MSN internet, offering incentives to retain their MSN internet services.

    Tracked calls and entered infxxxxxxmation into the company database fxxxxxx further action xxxxxx reference.

Education & Credentials

    Completed Soil Science class, WALLA WALLA COMMUNITY COLLEGE Walla Walla, WA (2016)

Professional Training & Certifications

    Certified Cxxxxxxrectional Officer, Department of Public Safety and Standards Training (DPSST)

    Annual Training on CPR, Mental Health, & Other Security Management Courses, Xxxxxx Dept. of Cxxxxxxrections

Community Involvement

    Volunteer: Public Service, City of Milton-Freewater (Aug Sep 2002)

    Volunteer: Medfxxxxxxd 1^st Assembly of God, Medfxxxxxxd, XXXXXX (Jun 2001 Mar 2002)