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Highly Accomplished Administrative / Operations Leader who contributes proven talents in Office Administration / Management, Facilities Coordination, Meeting / Event Planning, Project Management / Support, Team Building / Training, Strategic Analysis / Planning, Policy / Procedure Development, and Process Optimization. Ambitious Self-Starter who exhibits skill in Budget / Financial Control, Expense Control, Invoicing, Account Management, Inventory Control, Supplies Ordering, Data / Records Management, and Regulatory Compliance. Excellent Communicator who builds syxxxxxxrgistic relationships with C-levels, busixxxxxxss teams, contractors, and clients, and who surpasses expectations within autonomous and / or collaborative workplaces while upholding ethics, integrity, and confidential administrative operations.
Career Highlights Include:
Achieving key recognition with ConAgra Foods CFO Award for FY 2015.
Rapidly assessing busixxxxxxss operations to enhance processes and procedures.
Continually ensuring seamless executive administrative / busixxxxxxss operations.
Demonstrating proven experience in mentoring and managing top-notch teams.
Coordinating and managing high-attendance, high-profile events for company and staff.
Supervisor Administration Information Technology Services (2007 2016)
Capitalized on the opportunity to promote excellence in executive-level administrative support for SVP and CIO while mentoring and managing a top-performing team of 5 administrative assistants in meeting busixxxxxxss goals for this high-profile company employing 652 cross-functional staff and 1,000+ contractors.
Directed procurement team initiatives, including managing an Associate Procurement Specialist, centralizing purchasing and processing of IT organizational spend, and centralizing contractor on-boarding.
Coordinated and managed IT facilities while scheduling moves between buildings and multiple renovations to key locations, including office and cubicle set up / assignments and aisle / ceiling signage.
Applied proven leadership talents toward overseeing the asset management team and part-time contractor, including maintaining a high-volume inventory, managing systems software (i.e. DBMS) and applications licenses (i.e. cloud, desktop, enterprise), loading data into SNOW, creating and maintaining security groups for access to SNOW users through SMACC tool, and creating and maintaining AD groups.
Fulfilled software requests and tracking through BMC Remedy IT, and activated or inactivated computers.
Reviewed and monitored staff requests for corporate jets for corporate conferences and / or seminars, along with scheduling, coordinating, and managing large-scale company events and / or meeting logistics.
Developed monthly SESs to pay invoices, and executed processing of purchase requisitions and receipts.
Improved complex, companywide purchase-to-pay processes.
Seamlessly centralized onboarding / roll-off of 1,000+ IT contractors.
Coordinated meetings for 652+ employees, including video conxxxxxxct for remote sites and attendance tracking, and organized 5:1 meetings between employees and the company s CIO.
Coordinated and managed numerous events, including company attendance at an Aerosmith concert at the Quest Center, United Way campaigns, Red Cross blood drives, Battle of the Bands / Idol competitions, summer BBQs, internal events, and local charity fundraising events.
Office Administrator III Information Technology Services (2002 2007)
Utilized broad scope of industry knowledge toward providing results-focused executive support to the company s vice president and directors, including coordinating and managing key facilities operations.
Led targeted decision-making among a details-driven team of administrative assistants, including facilitating recruitment, hiring, and training / development efforts, as well as prioritizing staff workflow.
Continually improved internal relations by scheduling and coordinating 5:1 program between staff and VP.
Coordinated, managed, and conducted facility orientations for xxxxxxw IT employees to optimize training / development of staff, and handled critical seating and telephoxxxxxx assignments and scheduling activities.
Served as IT Chairperson for United Way CHAD campaign and Team Captain for Spread the Joy Christmas Gift Program for 40 kids from the Salvation Army, along with organizing Red Cross Blood Drives, Henry Doorly Zoo memberships, key additional events, holiday parties, and BBQs.
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Office Administrator III Information Technology Services (continued)
Exhibited proficiencies in budget, planning, and process support initiatives, including processing quality assured payments and invoices, reviewing and managing costs and expenses, and overseeing accounts.
Desigxxxxxxd and developed an innovative xxxxxxw vacation tracker for management teams.
Spearheaded a standard process for centralizing a file repository for HR records processing.
Developed and managed comprehensive IT administrative and building security processes.
Developed and implemented IT Caf Portal for posting program and project documentation using Stellent that included all IT communications, event calendars, team SLMs / SLAs, and the overhaul and update of website sections (i.e. IT organizational chart, 250+ biographies).
Coordinated 50+ special datacenter tours, including with the Board of Directors and CEO Council, Controller Department, and U.S. Air Force Intelligence Command.
Executive Assistant Information Technology Services (1999 2002)
Strategically steered executive-level administrative support for vice president and directors, including driving all facets of seamless communications, project assistance, and budget / financial management.
Coordinated IT facilities operations, including prioritizing seating charts for personxxxxxxl, scheduling meetings for personxxxxxxl, ordering and managing office supplies, and designing improved support systems.
Efficiently scheduled and coordinated 5:1 meetings between employees and CEO to boost productivity.
Directed all budget / financial management support, including processing invoices and travel expenses.
Coordinated highly successful United Way campaigns, parties, special tours, and events.
Developed and published procedures for building activities, and educated staff on usage.
Reduced key costs and decreased expenses due to consistently accurate invoice processing.
Created, published, and disseminated SLOs and Trimester updates to FY2001 plan portions.
Ensured quality installations and operational equipment via solid vendor relationship-building.
Played a vital role in providing comprehensive administrative support for multi-level professionals, including scheduling meetings, drafting documents, and handling domestic / international travel logistics.
Contributed sharp analytical abilities toward preparing and maintaining monthly status reports and organizational charts, along with processing weekly expense reports and accurately managing accounts.
Demonstrated strong writing / editing skills toward drafting biographies for officers.
Delivered superior executive support to CEO, president, vice president, and sales staff.
Additional Professional Experience
Legal Assistant ￨ Executive Assistant Freelance ￨ Contract Work
Legal Assistant Lieben, Dahlk, Whitted, Houghton, Slowiaczek & Jahn, P.C.
Legal Assistant Erickson & Sederstrom, P.C.
Legal Assistant Dodge County Attorxxxxxxy
Real Estate Broker License Certification
Unique Language of a Main Event
Management A Total Management System
Microsoft Office (Word, Excel, PowerPoint, Outlook) ￨ Microsoft SharePoint ￨ Microsoft Visio
SNOW / SMACC ￨ BMC Remedy Incident Management ￨ CATS ￨ SAP ￨ Interxxxxxxt Applications
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