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Yyyyyy x. yyyyyy



9520 Chamberlain St. | Xxxxxx, XXXXXX xxxxxx xxx-xxx-xxxx |


Social Worker


Service Delivery | Care Provision | Case Management | Communication | Relationship Building

Documentation & Reporting | Leadership | Collaborative Problem Solving | Word Processing

Spreadsheets | Flowcharts | Xxxxxxcrosoft Office | Arrow | Onbase | MH Win


Empathetic, dedicated and client-focused Adult Protective Services professional with more than 10 years of experience in delivering high-quality care and support to clients dealing with social exclusion and other life concerns. Comxxxxxxtted to the delivery of quality social care with a focus on working with older adult populations. Adept in responding swiftly and comprehensively to reports of elderly abuse and neglect. Casework settings include in acute hospital environments, community wards, nursing homes, rehabilitation units, workplaces and client homes. Well-versed in serving within both the public and private sectors and can readily adapt to any working scenario. Able to leverage initiative to work independently and in teams to make important decisions and judge benefits on behalf of clients. Seeking a Support Coordinator or sixxxxxxlarly-focused role that will allow for care delivery to vulnerable adult populations.




Community Living Services

Rights Advocate 2016-PRESENT

  Help individuals supported by CLS and their faxxxxxxlies to navigate the Recipient Rights system

  Review and report all deaths to Detroit Xxxxxx Mental Health Authority, as well as to the Quality Management Department for the Office of Recipient Rights

  Screen all unusual incident reports, Recipient Rights Complaints, Critical and Sentinel Events, as well as reported health and safety concerns as they arose

  Liaise with personal supports, the Service Department and the Faxxxxxxly Services Department to safeguard important measures are in place

  Take action as an event occurs to try and prevent recurrences


Dollar General

Sales Associate 2016

  Welcomed customers and directed them to their desired locations within the store

  Shared product expertise with customers by detailing the features and benefits of each product

  Fielded return requests and customer concerns complaints with grace and timeliness

  Collaborated with fellow Associates to achieve the sales plan store-wide; also aimed to reach or surpass all individual sales goals

  Worked diligently to regard peer colleagues, customers and vendors with a level of courtesy beyond their expectations

  Handled all register transactions with precision and attention to detail

  Made certain that the store stayed neat, sanitary and organized during each business day shift

  Received and displayed product shipments in a manner that customers found enticing and inviting

  Maintained working knowledge of current promotional items, as well as correct pricing for each


Heartlands Hospital

Senior Social Worker and Practice Educator 2004-2015

  Served the vulnerable and older adult populations in an ongoing effort to assess their risks and needs

  Garnered support to elixxxxxxnate identified risks

  Carefully monitored and reviewed the support plan to ensure delivery of proper care

  Chaired both Best Interest Meetings and Safeguarding Meetings during tenure in role 

Yyyyyy x. yyyyyy





Senior Social Worker and Practice Educator Continued

  Served as part of the team s monthly duty rotation; worked around the clock to safeguard vulnerable adults during these periods

  Also worked as a Practice Educator

o   Provided daily support and guidance to social work students in learning how to manage their daily practices

o   Consistently provided supervision to students in order to enhance their learning and development in studying to become a Social Worker


Grosvenor Home Care Agency

Support Worker 2001-2004

  Worked within a severely disabled client population including those that demonstrated challenging behaviors

  Adxxxxxxnistered medications, performed skin inspections and ensured that clients nursed in bed were turned per provided guidelines and articulated needs

  Helped clients in tending to their respective feeding and toileting needs as well

  Supported each client holistically to ensure maintenance of important personal care standards

  Serviced companies across Birxxxxxxngham e.g. Scope, BUPA and others


St. Giles Nursing Home

Caregiver 1999-2001

  Supported elderly residential clients with personal care tasks, e.g. washing, dressing and toileting

  Prepared meals to maintain clients nutritional needs with accuracy and care

  Provided clients with their prescribed medications and guaranteed each was up to date

  Recorded clients daily activities to ensure proper documentation

  Correctly followed clients care plans; made changes or voiced concerns during staff handover processes




Course, Enabling Others- Supervision and Assessment Skills for the Workplace, Birxxxxxxngham University

Bachelor of Science with Honors, Second Class Division 1-Social Work, University of Central England


Professional Development


BTEC National Vocational Qualification, Level 4-Health and Social Care Adults

BTEC National Vocational Qualification, Levels 2 and 3-Health and Social Care

CACHE Pass, Understanding How to Set Up a Home-Based Childcare Service



Honoree, Practice Educators Teaching Award, Birxxxxxxngham University, 2014




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