Award-winning, Bilingual (English and Spanish) HR leader with a consistent, proven track record of success.

  Experience managing HR functions for both a leading manufacturer as well as a major retailer.

  Excellent listening, verbal communication and interpersonal skills to gain the trust and confidence of others.

  Stellar analytical, time management, attention to detail and organizational skills, including prioritizing tasks.

  Bachelor of Science (BS), Business Administration, Management and Human Resources concentrations.

  Taking the Professional in Human Resources (PHR) Exam, Apr. 2017.

  Strong background maintaining compliance with guidelines set forth by the Occupational Safety and Health Administration (OSHA) and Equal Employment Opportunity Commission (EEOC), as well as the Family Medical Leave Act (FMLA) and American with Disabilities Act (ADA).

  Proficient with Microsoft Office Suite; Paychex; Peoplesoft; ADP; and Report Smith (HRIS).

  Served in the U.S. Navy Reserves; earned and Sailor of the Year Award (received Honorable Discharge).

- Employee Relations - Recruiting/Talent Management - Training & Development

- Workers Compensation - Interviewing & Hiring - Succession Planning

- Safety Programs - Onboarding - Event Planning

- Benefits Administration - New Hire Orientation - Vendor Relations

- Employee Handbooks - Salary/Compensation Reviews - Policies & Procedures

Human Resources Director, La Monicas Pizza Dough Co. Oct. 2011-Jan. 2017

  Reporting to the CEO, oversaw all HR functions for this leading pizza dough manufacturer, impacting 190 employees located across four separate facilities in the U.S.

  Surveyed employees to understand their concerns and create a positive and sustaining work environment.

  Developed policies, procedures and standards that balanced employee concerns with business objectives.

  Built the HR Department, including hiring and managing a HR Generalist and HR Assistant.

Accomplishments:

  Credited with building a solid HR infrastructure with standards, policies and practices that did not exist prior to hire while simultaneously overseeing growth of the company from 120 employees to 190 staff members.

  Lowered the overall overtime rate 90% after instituting budgetary measures across departments.

  Saved money on Workers compensation (WC) insurance costs after creating a safety program that helped lower the WC MOD rate by 50 points.

  Initiated and implemented a Safety Recognition Program that honored a manufacturing floor employee quarterly for their diligence in maintaining a safety culture.

  Reduced the employee turnover rate from 40% to 21%.

Human Resources Manager, Ace Cash Express May 2003-Sept. 2011

  Reporting to the Regional Vice President of Operations, maintained responsibility for all aspects of HR, impacting 468 employees dispersed across 144 retail stores in California, Nevada and Arizona.

  Supported eight district managers (DMs), including interviewing and hiring DMs and other staff.

  Managed compensation reviews for all hourly and salaried staff members in the region, and also administered employee benefits, including open enrollment.

Accomplishments:

  Honored as back-to-back HR Manager of the Year in 2007 and 2008 for exceeding multiple Key Performance Indicators (KPIs), besting 26 other HR managers.

  Ranked No. 1 out 26 other HR managers for maintaining the lowest turnover rate.

  Groomed managers for promotions to positions of greater responsibility while leading group training, including coaching assistant managers to become DMs and DMs to become vice presidents.

Human Resources Generalist, Arvato Services Inc. Mar. 2001-Nov. 2002

  Reporting to the Vice President of Human Resources, handled recruiting; employee relations; benefit administration; and unemployment and disability claims.

Bachelor of Science (BS), Business Administration, Management and Human Resources concentrations

California State Polytechnic University, Pomona

Taking the Professional in Human Resources (PHR) Exam, Apr. 2017

Member, Professional in Human Resources Association (PHIRA)

Member, Society for Human Resource Management (SHRM)

Dear Hiring Manager:

With this letter, I wish to express my strong interest in joining your organization as a (INSERT JOB TITLE HERE).

As demonstrated in the accompanying resume, I am an award-winning, Bilingual (English and Spanish) HR leader with a consistent, proven track record of success. I have experience managing HR functions for both a leading manufacturer as well as a major retailer. Most recently, as Human Resources Director at La Monicas Pizza Dough Co., I oversaw all HR functions impacting 190 employees located across four separate plant facilities in the U.S. I built the HR Department, including hiring and managing a HR Generalist and HR Assistant. Among my achievements:

  Credited with building a solid HR infrastructure with standards, policies and practices that did not exist prior to hire while simultaneously overseeing growth of the company from 120 employees to 190 staff members.

  Lowered the overall overtime rate 90% after instituting budgetary measures across departments.

  Saved money on Workers compensation (WC) insurance costs after creating a safety program that helped lower the WC MOD rate by 50 points.

  Initiated and implemented a Safety Recognition Program that honored a manufacturing floor employee quarterly for their diligence in maintaining a safety culture.

  Reduced the employee turnover rate from 40% to 21%.

Previously, with Ace Cash Express, I maintained responsibility for all aspects of HR, impacting 468 employees dispersed across 144 retail stores in California, Nevada and Arizona. In this role, I was honored as back-to-back HR Manager of the Year in 2007 and 2008 for exceeding multiple Key Performance Indicators (KPIs), besting 26 other HR managers. I also ranked No. 1 out 26 other HR managers for maintaining the lowest turnover rate.

I hold a Bachelor of Science (BS) in Business Administration, with concentrations in Management and Human Resources. I am schedule to take the Professional in Human Resources (PHR) Exam in April 2017.

As your HR leader, you will find me to be a team player committed to exceeding your performance objectives. I have no doubt that I would be a valuable asset to your operations, and look forward to interviewing with you in the near future.

Sincerely,

Yyyyyy x. yyyyyy

818-585-2707

Dear Person You Interviewed With:

I am writing to personally thank you for providing me the opportunity to interview with you and discuss the exciting (INSERT JOB OPPORTUNITY) available at your organization. Having gained a deeper insight into the job requirements and your objectives, I am confident I will exceed your expectations in this role.

As discussed, I am a Bilingual (English and Spanish) HR leader with a stellar background managing all functions for both a leading manufacturer as well as a major retailer. Most recently, as Human Resources Director at La Monicas Pizza Dough Co., I oversaw all HR functions impacting 190 employees located across four separate plant facilities in the U.S. Previously, with Ace Cash Express, I maintained responsibility for all aspects of HR, impacting 468 employees dispersed across 144 retail stores in California, Nevada and Arizona.

Should you have any additional questions, please feel free to contact me at your earliest convenience. Again, thank you for the interview. I look forward to your response.

Sincerely,

Yyyyyy x. yyyyyy

818-585-2707