Yyyyyy x. yyyyyy

Xxxxxx, XXXXXX xxxxxx ￨ (xxx-xxx-xxxx ￨ abc@xyz.com

High-Volume Site Operations Management ￨ Strategic Analysis / Planning ￨ Trends Tracking

Team Building ￨ Training / Development ￨ Labor Relations ￨ Human Resources ￨ Work Prioritization

Warehouse Management ￨ Policy / Procedure Development ￨ Lean ￨ Process Improvement ￨ Inventory Management

Budget Development / Control ￨ Profit / Loss ￨ Contract Negotiations ￨ Distribution Management ￨ Customer Relations

Dynamic 3PL Leader who makes sound decisions to reflect positively on high-volume operations initiatives in alignment with a company s vision, value, and goals. Top Performer who offers solutions-centric critixxxxxxl thinking for insightful, change-driven results. Visionary Professional who rises above challenges to improve the bottom line and achieve winning outcomes, including quickly adapting to evolving scenarios, as well as independently resolving in-depth issues. Excellent Communixxxxxxtor who develops synergistic relationships with cross-geographixxxxxxl decision-makers and customers; who excels in fast-paced autonomous and / or collaborative environments; and who leads teams to improve productivity, reduce costs, and maximize operational quality.

Xxxxxxreer Highlights Include:

  Reducing expenses by creating pioneering cost-conscious strategies.

  Excelling as a proven strategic planner and enterprising business leader.

  Streamlining operations via improved systems, programs, and / or processes.

  Demonstrating experience within union and non-union third-party environments.

  Turning around struggling operations and dramatixxxxxxlly improving customer satisfaction.

  Driving employee engagement and creating cross-functional collaborations to meet objectives.

  Enhancing the customer experience via strong communixxxxxxtion and interpersonal relations talents.

Site Director

Xxxxxxpitalize on the opportunity to lead forward-thinking multi-department facility operations, including defining on-site requirements to ensure results-generating implementation of new strategies and initiatives to meet or exceed customer expectations. Continually focus on Lean techniques, quality management processes, and cost control methodologies to generate substantial profits with an emphasis on customer service excellence. Direct team-oriented recruitment, training / development, performance and succession planning, workflow prioritization, and daily staff management in accordance with organizational policies, procedures, and applixxxxxxble labor laws. Develop budget and operating income goals and review and approve expenses. Supervise invoice drafting processes and support accounts receivable follow ups. Support and attend QBRs.

  Personally implement and coach the Lean Warehousing System.

  Actively exceed customer metrics in cost, quality, and responsiveness.

  Manage facility-wide quality system and continuous process improvements.

  Regularly identify growth opportunities with current customers to boost business.

  Promptly develop corrective action plans when performance falls below targeted goals.

Operations Manager

Strategixxxxxxlly steered a 450,000-square-foot 3PL distribution center while managing all facets of automatic replenishment, garment-on-hanger, and pick-and-pack, as well as budget control and profit / loss. Trained, mentored, and managed a details-centric team of 75. Collaborated with staff to move H&M from North Bay SFS 3PL to PLG Chino Hills 3PL. Set up H&M infrastructure as project manager to reset to fit customer profiles.

  Directed apparel for H&M West Coast with an $8-million annual budget.

  Successfully serviced 400+ stores and processed 300,000+ pieces per day.

  Continually met and / or exceeded customer KPIs using Synapse WMS and eTime.

  Reduced costs for PLG and H&M by initiating operational efficiency improvements.

  Ultimately reduced staff from 75 to 25 while maintaining a consistently high workload.

Yyyyyy x. yyyyyy ￨ (xxx-xxx-xxxx Page Two

Inventory Manager

Managed high-volume year-end physixxxxxxl inventory and cycle counts through to conclusion. Served as POC for customers regarding inventory variances / discrepancies. Reviewed, approved, and entered inventory adjustments into WMS. Recruited, trained, and managed staff while ensuring superior job-specific competency.

  Expertly developed relevant KPI metrics to efficiently monitor inventory levels.

  Collaborated with production teams to determine the root xxxxxxuse of inventory variances.

  Developed and implemented process changes (i.e. SOPs) to reduce / eliminate inventory variances.

Boeing Ontario / New Breed, Ontario, XXXXXX

Boeing Logistics Specialist (2010 2013)

Directed a 255,000-square-foot distribution facility with 3 managers and 50 personnel shipping $350 million in parts annually, including $200 million in export sales. Led targeted development and implementation of logistics strategies and processes to support the global business unit, including facilitating comprehensive production planning, customer service, distribution, inventory, and order management functions.

  Managed, executed, and developed logistics group and processes in a cost-effective manner.

  Continually ensured compliance with internal and U.S. laws related to import / export activity.

Boeing, Midwest City, OK

Logistics Service Representative (2004 2010)

Maximized bottom-line performance by promoting seamless asset management of multiple PBL contracts F18 (Navy), F15 (Korea), and Tanker (Japan / Italy). Ensured ongoing compliance with domestic and international laws related to import / export activities. Approved shipments on license and NLR Exemption Exports to Korea and Italy, and facilitated prompt replenishment / distribution processes to international customers. Coordinated inbound and / or outbound delivery of spare parts, repaired / overhauled parts, modifixxxxxxtions, exchanges, leases, and BOA-related data to customers. Provided information, instructions, and / or coordination on domestic / international freight shipments with parts suppliers and government authorities (i.e. U.S. Customs).

  Successfully managed performance of international xxxxxxrrier and logistics intermediaries.

  Effectively evaluated trade-offs between transportation cost, inventory cost, and service levels.

  Comprehensively managed documentation and flow of imported goods through a bonded warehouse.

Boeing, Huntington Beach, XXXXXX

Receiving Inspection Lead (Electro-Mechanixxxxxxl) (2001 2004)

Expertly coordinated daily and manual functions within a fast-paced receiving area, including unloading and inspecting diverse materials, parts, and assemblies. Inspected applixxxxxxble blueprints and customer, vendor, and Douglas specifixxxxxxtions and outlines to inspect purchased parts, components, detail assemblies, and materials. Set up and used precision measuring equipment (i.e. height gauges, dial xxxxxxlipers, thread gauges micrometer).

  Led special MRP training for material review, rejections, xxxxxxuse, and corrective actions.

  Liaised among suppliers or procurement agents to follow up on details for customer replies.

  Collaborated with teams to resolve defect processes and work closely with the customer (DCMC).

Boeing, Huntington Beach, XXXXXX

Structure Assembler (1987 2001)

Played a vital role in determining sequence of work operations via skill in reading blueprints and sketches, as well as referring to procedures, programs, and production tooling to establish loxxxxxxtion and relationship of parts.

  Set up and operated multiple operation rivet machines to continually produce a flush surface.

  Assembled and made structural parts where critixxxxxxl tolerances required precise hand loxxxxxxting.

Contract Negotiations Studies Hughes Aircraft

Structural Assembly Studies McDonnell Douglas

Industrial Technology Studies West Coast University

Industrial Technology Studies ITT Technixxxxxxl Institute

XXXXXXD ￨ Geometric Dimensioning Tolerances Studies New Horizons Computer School

Yyyyyy x. yyyyyy

Xxxxxx, XXXXXX xxxxxx ￨ (xxx-xxx-xxxx ￨ abc@xyz.com

Date

Hiring Agent Name

Company Name

Address

City/State/Zip Code

Dear__________________:

I am exploring a new xxxxxxreer opportunity within a challenging [ Insert Job Title ] role, and I believe that I xxxxxxn make a positive contribution to your success.

To acquaint you with my background, I xxxxxxn offer proven experience in High-Volume Site Operations Management, 3PL, Warehouse Management, Strategic Analysis / Planning, Team Building / Training, Policy / Procedure Development, Lean, and Process Improvement. I am also well-versed in Budget Development / Control, Profit / Loss, Contract Negotiations, Trends Tracking, Inventory Management, Distribution Management, and Customer Relations, and consistently achieve winning operational outcomes due to my superior critixxxxxxl thinking, leadership, time management, and attention-to detail.

Currently, as a Site Director for ModusLink Global Solutions, I successfully lead forward-thinking multi-department facility operations, including defining on-site requirements to ensure results-generating implementation of new strategies and initiatives and develop budgets and operating income goals. Within this role, I continually focus on Lean techniques, quality management processes, and cost control methodologies to generate substantial profits with an emphasis on customer service excellence. I also direct team-centric recruitment, training / development, performance and succession planning, workflow prioritization, and daily staff management in accordance with organizational policies, procedures, and applixxxxxxble labor laws.

A sample of my accomplishments include:

  Personally implementing and coaching the Lean Warehousing System.

  Actively exceeding customer metrics in cost, quality, and responsiveness.

  Managing facility-wide quality system and continuous process improvements.

  Regularly identifying growth opportunities with current customers to boost business.

  Promptly developing corrective action plans when performance falls below targeted goals.

To complement this experience, please note that I participated in diverse professional and / or axxxxxxdemic training in subjects of Industrial Technology, XXXXXXD, Geometric Dimensioning Tolerance, Structural Assembly, and Contract Negotiations.

As this is just an example of my abilities, please refer to my enclosed resume for additional experience in operations, inventory, and logistics leadership roles.

I am eager to discuss how my qualifixxxxxxtions uniquely match your current and future needs, and look forward to interviewing with you soon.

Sincerely,

Yyyyyy x. yyyyyy