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Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 abc@xyz.com xxx-xxx-xxxx
Driven, focused, and hard-working Graduate Student with several years of experience in administrative roles along with an exceptional educational background which includes a Master s Degree in Management with a Specialization in Healthcare Management. Experienced in managing cross-functional teams, supporting administrative functions within several environments, and ensuring compliance with federal/state regulations. Highly adept in improving operational efficiency levels in addition to maintaining strong communication with others.
Key Competencies
Program Management Team Leadership Program Management Financial Analysis
Community Resources Attention to Detail Report Generation Project Management
Process Improvement Non-Profit Industry Treatment Plan Design Time Management
Education
Masters, Clinical Addictions, Indiana Wesleyan University (Expected May 2018)
Awarded NBCC Master s Fellowship Scholarship for Addictions (2016)
M.S., Management, Healthcare Specialization, Indiana Wesleyan University (2013)
B.S., General Studies, Communications, Indiana University (2010)
Professional Experience
dockside Services, Ft. Wayne, IN 2016-2017
Case Manager
Direct day to day operations within a fast-paced environment which included reviewing records/applications of new clients, establishing treatment plans, and coordinating mental health services
Arrange for various resources such as translation services, review client discharge plans prior to release, and coach clients on both post-discharge and discharge requirements
Mirror Me Foundation, Ft. Wayne, IN 2011-2016
Program Manager
Oversaw human resource s tasks within a non-profit organization which included recruiting and interviewing candidates along with providing training to both new and existing staff members
Identified and achieved operational goals, made strategic recommendations based on operational goals, and completed detailed financial forecasting
City of Fort Wayne. Fort Wayne, IN 2014-2015
Enforcement Specialist
Supported various customer service functions within the organization which included coaching community members of applicable laws/regulations along with creating reporting procedures
Utilized superior communication and interpersonal abilities to build positive relationships with co-workers and members of the local community
City of Fort Wayne, Fort Wayne, IN 2004-2014
GIS Assistant
Managed both administrative and operational tasks which included identifying preventive maintenance requirements, evaluating new equipment, and creating specifications through the development of logical sequence, flowcharts, and research strategies
Consistently achieved both individual and operational goals, assisted with special projects, and implemented innovative standard operating procedures
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