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Bookkeeping ~ Payroll ~ Cash Handling ~ Loss Prevention
Customer Relations ~ Operations Management ~ Team Leadership
Excel in performing administrative and financial functions spanning bookkeeping, payroll administration, budgeting, records maintenance, cash management, data entry, and reconciliations.
Proficiency in human resources functional areas encompassing hiring, training, regulatory compliance, performance management, scheduling, employee relations, and retention of quality talent.
Strong capabilities in facilitating positive customer relations, creating and maintaining spreadsheets, directing daily business operations, and building productive teams.
Software skills include Microsoft Office (Word, Excel, PowerPoint), and QuickBooks.
Bilingual (English & Urdu) with sound business acumen and sharp organizational skills.
Solid reputation for attention to detail and deadlines, integrity, and a team player work approach.
- Highly skilled at connecting with and managing people from diverse cultures and backgrounds.
- Adept at performing fiscal analysis to support short-term and long-range plans and budgets.
- Consistently foster and promote an environment of accountability and continuous quality improvement.
Skilled at processing term deposits, ATM transactions, night deposits, and mail deposits.
Master of Commerce, Punjab University, Lahore, Pakistan, 2003
Bachelor of Commerce, Punjab University, Lahore, Pakistan, 2001
Teacher / Caregiver, Harmony School of Excellence (Zenith Learning), 2016 to Present
Provide after-school homework assistance and enrichment programs to facilitate academic support, social engagement, and healthy recreational activities.
Bookkeeper, Kroger, 2015 to 2016
Prepared store in morning for business by opening lottery system, counting register contents, balancing books, and printing financial reports.
Supported Customer Care booth by processing customers bills, handling refunds or product exchanges, and responding to complaints to ensure 100% satisfaction.
Managed Western Union counter activities by sending customer payments to different countries.
General Manager, Church's Fried Chicken, Houston, TX, 2009 to 2014
Spearheaded full-scope daily operations for restaurant generating $768K+ annually and servicing more than 200 customers each day.
Governed staffing, financial administration, regulatory compliance, quality assurance, sales, marketing, inventory control, and customer service & satisfaction.
Held full accountability for profit and loss performance, cash management, payroll, revenue growth, balancing books, conducting deposits, purchasing, and loss prevention.
Recruited, hired, trained, motivated, scheduled, and directed cohesive team of 13+ employees.
Balanced cash drawers at end of shifts, sorted and filed deposit slips and checks, and efficiently prepared and verified cashier's checks.
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