Administrative Management Professional, with in-depth experience gained during multi-sector roles, seeking a challenging assignment with Intuit

Customer Service ~ Planning ~ Scheduling ~ Oral/Written Communication ~ Interdepartmental Coordination ~ Office Logistics ~ Accounts Receivable/Billing/Cerner System ~ Telephone System Management ~ Medical Transcription ~ Customer Service ~ Unit Management ~ Marketing ~ Product Knowledge ~ Interpersonal Relationship Development ~ Problem/Issue Resolution

Microsoft Word/Excel ~ Internet

  Bachelor of Science Degree in Health Science Management; additional relevant professional training

  Career background in providing exceptional personal service and support; continually develop product knowledge to provide subject matter expertise that supports delivery of highest levels of client satisfaction; particular expertise in organizing and directing unit workflow

  Strengths in developing excellent written as well as oral communication, managing telephone systems and customer inquiries and assuring smooth interdepartmental coordination and interaction

  Outstanding capabilities in such areas as unit business management, Accounts Receivable and billing oversight, records management, personnel direction and serving in liaison role between multiple business segments

  Successfully utilize in-depth time management skills needed to perform multiple assignments and tasks simultaneously; continually maintain flexibility in meeting new challenges while resolving wide array of issues/problems

SALON NAME 2009 Present

Master Stylist / Cosmetologist

         Skillfully provide multiple professional services as a Master Hairstylist, Makeup Artist and Nail Technician; interact on one-to-one basis with individuals, developing strong interpersonal relationships, and successfully meet/exceed expectations for desired end results.

         Expertly employ latest/advanced techniques in haircutting and styling as well as multiple chemical services; continually develop and maintain currency regarding available products while performing appropriate sales and marketing activities for client base.

         Additionally tasked with managing all aspects of unit business activities including booking appointments and scheduling Technicians/Stylists.

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Professional Synopsis Continued

Saint Mary s Regional Medical Center, Reno, NV 2007 2008

Front Office and Clinical Technician

         Performed office administrative and front desk functions including managing telephone system and overseeing various logistical actions while providing prompt and supportive assistance to patients in a warm and welcoming environment.

         Diligently developed and managed all relevant charts and files, scheduled patient appointments and utilized in-depth knowledge of Cerner system to perform billing procedures.

         Continually demonstrated strengths in coordinating activities, maintaining flexibility in changing circumstances, assuring task organization, managing activities within multiple time constraints, and successfully communicating with various individuals.

Bucket of Blood Saloon 2005 2007

Cocktail Service

         In this assignment utilized exceptional customer service, problem-solving and organizational capabilities while assuring that beverages were prepared and served according to patron requests; also managed bar floor.

J.L. Sterling and Associates, Reno, NV 2005 2007

Communications and Office Coordinator

         Expertly edited/formatted medical transcription files and served in liaison role between transcriptionists and medical office staff personnel.

         Successfully screened all incoming as well as outgoing telephone calls, directing incoming to appropriate individual/department; also was responsible for distributing incoming mail, giving particular focus to time-sensitive materials; maintained confidentiality in all areas.

University of Nevada, Reno

Bachelor of Science, Health Science, 2007

Paul Mitchell, The Reno Academy

Certified and Licensed Cosmetologist, 2010