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Personable sales professional with outstanding rapport building, negotiating and closing skills.
Won a contest for selling the most LG smartphones in the district for Sprint Nextel.
Strong ability to ask open-ended and probing questions to understand customer motivations and goals.
Quick learner, with excellent oral presentation skills to educate prospects and customers about services.
Stellar time management, attention to detail and organizational skills to juggle multiple priorities.
Proficient with Microsoft Office Suite.
Veteran, U.S. Army.
Central Station Operator, Avantguard Alarm Monitoring July 2014-Apr. 2015
Demonstrated strong communication skills and excellent judgment while responding to alarms.
Proactively identified and resolved problems in real time in order to implement favorable solutions.
Immediately informed emergency agencies, such as law enforcement, of alarm details.
Mentored, coached and trained team members on best practices of operations.
Owner, Fun and Games Tutoring May 2011-Oct. 2013
Showcased genuine quality of a self-starter and go-getter by launching a new business.
Build and maintained rapport with prospective and existing customers to gain their trust, confidence and respect while providing information about company services.
Led English, reading and science instruction in a fun and interactive way to improve student learning.
Displayed stellar listening, verbal communication and interpersonal skills to achieve job goals.
Retail Communications Consultant, Sprint Nextel May 2009-May 2011
Won a contest for selling the most LG smartphones in the district in July 2010.
Consistently met and exceeded goals set by management.
Probed customers to pick the right wireless plan for their specific needs.
Maintained diplomacy and tact to successfully resolve problems.
Program Staff, Rawhide Ranch June 2006-Oct. 2008
Led a team of five personnel in the barn area while helping plan and organize classes on a ranch.
Taught vaulting, horseback riding, riflery, archery and climbing to children and youth.
Communicated effectively with parents about various programs and safety measures.
Collaborated effectively with a diverse team of personnel in a fast-paced setting.
Bachelor of Science (BS), Geology, Brigham Young University; earned Apr. 2016
of Arts (AA), History,
Mira Costa College; earned 2012
First Aid/CPR and Bloodborne Pathogens Certified
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