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Yyyyyy x. yyyyyy
Experienced Territory, Banking and Account Manager
Accomplished w Client Centered w Detail Driven w Leader w Mentor w Innovative w Highly Effective
Astute leader with extensive and progressively responsible experience in sales, operations, market share growth, and oversight of and relationship management for large accounts
Excellent communicator with demonstrated ability to collaborate with staff, management, business partners and others at all organizational levels
Proven ability to assemble, lead and supervise effective teams, manage a wide range of duties simultaneously and coordinate multi-level directives
Outstanding blend of organization, prioritization, leadership and interpersonal skills
Direct cross-functional teams across all projects and organizational initiatives
Mentor and lead teams by example and with integrity to deliver service excellence
Consistent success is rooted within the combined concepts of quality, continuous improvement and effective process enhancements
Client Relationship Management
Strategic Planning and Development
Revenue and Market Share Growth
Team Contribution and Leadership
Analytical Problem Solving
First recipient of Allstate s P.R.I.D.E. Award for delivering excellence in customer relationships and alliance.
In present position, increased sales revenue by nearly 30% 2011 to date.
Allstate Dealer Services, Louisiana Territory, 2011 present
Regional Area Manager
Proficiently serve a territory including Louisiana, Mississippi, Arkansas, Mobile, AL, and Texarkana, TX.
Successfully manage 73 accounts encompassing Nissan, Infiniti, and Mitsubishi dealerships for Certified Preowned Vehicles (CPO) and Vehicle Service Contracts (VSC) as well as Prepaid Maintenance Contracts (PPM). Combined sales growth of all contract types since 2011 to date has increased from $10.5M to $14.3M.
Effectively collaborate with upper management in developing dealer proposals for VSC conversion.
Expertly utilize company s proprietary systems to monitor Claims, Dividend and profit participation programs, communicate dividend performance to all participating stores on a monthly basis.
First recipient of Allstate s P.R.I.D.E. Award for delivering excellence in customer relationships and alliances.
NewBath, New Orleans, LA, 2010 2011
Met with prospective clients, consulted with them in their needs and made effective sales presentations. Provided all documentation for each sale, including photographs and payments.
Consistently met sales quotas within assigned territory.
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Professional Experience, continued
Gene Reed Toyota Inc., Charleston, SC, 2008 2009
Sales Manager / Finance and Insurance Director
Successfully supported the company s consistent revenue growth; increased profitability each year.
Recruited, hired and trained an effective sales team consisting of 3 business managers and more than 20 sales associates.
Streamlined contract delivery and funding procedures; configured all internal forms to align with computer systems and policies.
Wells Fargo Auto Finance, Columbia, SC, 2004 2008
Area Sales Manager
Established and maintained business relationships between area auto dealerships and Wells Fargo.
Assisted dealers with structuring, contract funding issues and credit decisions; educated dealer staff on product guidelines and maximizing profits using Wells Fargo programs.
Monitored and analyzed dealer trends. Identified and implemented strategies to increase performance.
Achieved and maintained industry and company AAA rated presence in the local market.
Earlier Professional Experience
Sales Manager / Finance and Insurance Director, Dick Smith Automotive Group, Columbia, SC.
Automobile Sales Representative, Pulliam Ford, Columbia, SC.
Exterminator, Orkin, Lexington, SC.
Radio Communication Specialist, United States Navy Nuclear Submarine Service.
Associate of Arts and Sciences, University of the State of New York
Finance and Insurance Management Training, Easy Care
Electronic Repair and Communications Specialist, United States Navy
Licensed Captain, United States Coast Guard Sea School
Windows, Word Perfect, Microsoft Word, Excel, Outlook, PowerPoint
Reynolds and Reynolds System
Automotive Dealer Program
CPR and First Aid
United States Coast Guard U. S. Merchant Marine Officer License
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