Manager / Supervisor

Recognized by United Parcel Service for exceptional work quality,

positive work ethic and commitment to customer service

  Results-driven leader offering track record of success in training, instructing, developing, and managing high-performance teams; have successfully trained, coordinated and directed hundreds of personnel over course of civilian and military career

  Expertise in strategically prioritizing, coordinating and managing operations to maximize use of resources, optimize productivity and achieve aggressive deadlines and performance goals

  Strong background in logistics, distribution, shipping, inventory control, and assets management

  Dynamic communication, presentation and interpersonal relation skills instrumental to productively interfacing with stakeholders spanning clients and suppliers through staff and senior management

  Consistent focus on delivering world-class customer service; able to effectively identify needs, deliver customized solutions, promptly resolve issues, and build client loyalty

  Practical skills in managing administrative functions, from reporting and records management through information systems administration; solid skills in MS Word, Works and Excel

  Superior work ethic and high level of professional integrity; honorably discharged, U.S. Marine Corps

Supervisor, UPS-Ft. Myers, FL 2014-2016

  Steered pre-load operations, with accountability for managing up to 24 employees in a high-volume production environment; recognized with excellent performance reviews

  Demonstrated high level of adaptability in working in all preload areas and contributing leadership skills to all facility operations

  Held full accountability for ensuring all packages reached destinations within stringent deadlines

  Closely monitored employees for proper loading and productivity along with critical compliance with work, safety and health standards; personally trained all new hires in policies and procedures

  Proficiently developed and produced detailed daily shift reports

Full-Time Student, Ave Maria University-FL 2010-2013

Maintenance Technician, Enclave-Naples, FL 2007-2010

  Effectively supervised facility team while concurrently providing quality maintenance for condominium complex; actively collaborated with contractors in servicing units

  Efficiently maintained electrical and plumbing along with clay tennis courts, swimming pool and related outdoor/grounds areas

Lead First Responder, Fire Services-Naples/Ft. Myers, FL 2006

  Promptly responded to disasters ranging from fire and water damage to biohazard cleanup projects for company specializing in disaster recovery and restoration services

  As first onsite point of contact, directly interfaced with clients to evaluate and address emergency needs and ensure delivery of efficient, quality service

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Infantry 0351/Supervisor/Instructor, US Marine Corps-Camp Lejeune, NC 2001-2005

  Served as Infantry Assault Man and Rifleman and specialized in demolition and armor while concurrently holding key leadership roles; relied on as Liaison to senior management and resource in disseminating accurate information

  Successfully supervised both U.S. and foreign troops and instructed classes of up to 600 personnel across broad branches of military; facilitated multi-subject weekly training cycles as well as provided weapons and safety training to hundreds of personnel

  Entrusted with safeguarding millions of dollars in sensitive equipment and material assets; additionally inventoried equipment, supplies and tools monthly at 100% accuracy/accountability

  Strategically coordinated logistical support of equipment, supplies and personnel to various overseas and remote locations.

  In role of Safety Officer, ensured procedural compliance; held additional position of Facility Manager entrusted with the secure management of prisoners in foreign country

  Steered broad security operations, from managing 24-hour security posts and patrols for multiplex housing as many as 3K personnel and conducting patrols to protect civilians, prevent vandalism/theft and control access of unauthorized personnel through conducting patrols in remote locations and under challenging conditions

BA, Political Science, Ave Maria University; 2013

Leadership, Awareness Training, Financial Planning, Team Work Education; correspondence courses

Wide range of Military Training; details on request

Date

Hiring Agent Name

Title

Company Name

Address

City/State/Zip Code

Dear__________________:

I am currently seeking a challenging career opportunity in a (INSERT TITLE OF TARGET POSITION) capacity and am submitting my resume for your review. In advance, thank you for your time and consideration.

As demonstrated, I offer a rich leadership background both in the military and more recently with United Parcel Service. Over the course of my career I have been highly effective in training, instructing, coordinating, and directing teams to achieve aggressive performance goals through productive communications, motivating leadership and decisive management. Additionally, I am extremely successful in steering broad-scope areas of operation, from logistics, distribution and shipping through multi-million dollar inventory/assets control and supply chain solutions. Throughout my career I have proven myself adept at rapidly adapting my skills and acquiring new knowledge to assume broad roles across diverse industries, with a continual focus on maximizing productivity and efficiency, optimizing use of time and resources and ensuring delivery of world-class customer service. To complement this background, I earned a Bachelor of Science degree in 2013 and have routinely taken the initiative to continually build my skills and knowledge through ongoing correspondence courses and professional training.

As an employee, you will find me to be a driven leader and collaborative team player leveraged to deliver immediate and long-range results. I am confident that I would be a valuable asset to your organization, and look forward to interviewing with you in the near future.

Sincerely,

Juan J. Sanchez