Marketing Acumen | Strategic Planning | Transformations Lead | Domestic & Global Operations Management | Program Development Project Management | New Business Development | Change Agent | Process Improvement | Partnership & Relationship Building

Process Reengineering | Supply Chain Management | New Product Development | Team Building & Training | Core Process Development

Creative Problem Solving | Cross-functional Teamwork | Organizational Skills

Focused, diligent and visionary with more than 20 years of progressive experience. Skilled in optimizing operations across diverse industries in both national and international capacities. Adept in developing tactics that drive the achievement of corporate visions. Transform strategic plans into tangible realities; also craft and implement new programs and processes used to produce new products with maximum revenue. Deliverer of results consistently, both individually and as a team member. Diversified background in both operations and engineering management; leverage an entrepreneurial mindset and a bottom-line orientation in driving innovative solutions used to overcome operational challenges. Able to seamlessly align personal goals with organizational to attain success. Call on decisive nature to execute solutions to minimize risk and bolster performance. Expert motivator and coach that uses business acumen and analytical depth to align operational and corporate objectives. In search of a challenging and exciting new role that will allow for a return to retail at a District Management level; open to the restaurant and hospitality sectors as well.

  Bring to life an entrepreneurial vision through building an innovative line of natural grooming products for men to compete with renowned brands

  Execute a comprehensive strategy across all core business functions such as sales, quality assurance, product development, investor relations and marketing

  Deliver ongoing support to small and medium barbering salons in achieving their goals by to committing to optimal product choices that best fit their clients respective needs; assess by asking each introspective questions in order to translate plans into initiatives

  Offer solutions to bolster operational success as it pertains to product quality, new product development and logistics

  Act in a Cosmetic Brand Ambassador role to connect the brand to social media influencers thus heightening business revenue

  Adhere to budget and sales goals by implementing multiyear business plans, along with marketing and network sales leads

  Create new formulations to improve natural product shelf life; call on continued education to master new manufacturing processes

  Host event expos to boost sales and B2B networking; generate leads by introducing products to retail markets via demonstrations and salon use

  Called on quality and cost controls to improve product shelf life; worked with an overseas bottling manufacturer to slash cost by 25% over the first year; have continued to grow sales YoY, as well as achieve SBA Loan readiness

  Sustained the business through the startup stage to brick and mortar readiness

  Recognized by social media influencers as " One of the Top Ten New Men's Grooming Lines for 2016

  Converted a school business into one of DC's finest full-service fast food trucks

  Proved vital in transitioning the business and team to successful exit

  Worked in conjunction with other small businesses to drive profit projections; fostered a lasting alliance with the AEDC Venture Forum to open doors for other small business to lead bus conversions into area restaurants

  Played a key role in launching a successful hiring environment for the area youth summer job program

  Achieved forecasted sales by creating multiyear business plans to introduce marketing campaigns to gain public trust in delivering excellent customer service

  Led weekly sales meetings to understand business-controlled inventory costs through sourcing with local farmers to create B2B relationships

Continued

  Encouraged the delivery of high-caliber service; inspired teams to adopt a quality is first" mentality and stay mission-focused by serving free-range, organic, locally-sourced and farm-fresh foods when possible

  Marketed business using community connections, city events, online newsfeeds, blogs and newspapers; also hosted business events, tradeshows and expos to gain visibility

  Carefully crafted a catering menu to support B2B sales and networking efforts

  Managed market fluctuations by constructing five-year business plans and budgets

  Beat total break even by 92% in the first year, along with repaid family and friend investments

  Grossed $124K in the first year; expanded the business by 63% and grossed $203K in the second

  Founded and maintained operations for a successful management team that delivered consultative, strategic and operational solutions to support store performance goals

  Served in an Interim Executive role to drive successful project implementation

  Guided and supervised a team of 10 Store Managers, 30 Assistant Managers, six Overnight Managers and 138 additional team members; coached all through the use of effective training programs

  Adhered to budgetary and sales targets using team accountability, motivation and staff development measures

  Revitalized the product lifecycle process to heighten levels of both productivity and labor savings

  Consistently achieved 100% participation in company initiatives including marketing measured used to ensure sales promotions were successfully delivered to consumers

  Directed store training in automated inventory management systems

  Identified, assessed and provided suggestions to management for improvements, thus generating an improved understanding of processes and increased informational retention on protocols

Master of Business Administration, International Business, Ashford University (ongoing)

Bachelor of Science, Business Administration, Howard University

Licensure/Certification, Cosmetology Science, Aveda Institute

Development for Working Professionals, Georgetown University

Effective Communication, Dale Carnegie

Situational/Management Leadership, Dale Carnegie

Teams at the Top, Dale Carnegie

Minute Manager and Empowered Teams, Dale Carnegie

Fusion Management, Dale Carnegie

Aveda Institute- Leader of the Business Industry 2015

Sony SEL Roadrunner Award/ Highest KPI YTD

Sony SEL-Employee Attrition Builder WAWA Inc.- YTD Safety First