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Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 abc@xyz.com xxx-xxx-xxxx
Driven, focused, and knowledgeable Strategic Leader with 15+ years of experience and a proven ability to lead others and oversee daily sales operations within fast-paced environments. Experienced in managing key client accounts, completing sales/financial forecasting, diffusing escalated client service situations, and coaching/training staff members. Highly adept in improving operational revenue in addition to maintaining strong communication with co-workers, staff, clients, and members of executive management.
Key Competencies
Account Management Client Pipeline Development Relationship Management
Client Retention Process Improvement Increasing Brand Awareness Sales Forecasting
Product Positioning & Pricing Territory Management Profit Growth/Margin Protection
Professional Experience
Lilly USA July 2000-Present
Market Manager-Integrated Health (2016-Present)
Direct daily sales and business development operations within a fast-paced environment with a focus on increasing productivity and efficiency levels
Design and implement innovative sales strategies in addition to working closely with internal team members such as Sales Representatives, Sales Managers, and Directors
Utilize superior communication abilities to build positive rapport with senior leaders and regional payers/pharmacy benefit managers
Sr. District Sales Manager (2014-2015)
Led sales operations within the district which required supervising a team of 12 Sales Representatives throughout Georgia and South Carolina
Provided both individualized guidance and coaching to team members, diffused escalated customer situations, and facilitated process improvement initiatives
Successfully grew portfolio attainments from 96% to over 100% within 2 quarters
Six Sigma Black Belt-Demand Realization (2012-2014)
Managed both operations and project logistics within the biomedicines division with a concentration on leading process improvement initiatives
Identified evolving customer needs and supported projects aimed at aligning internal processes, supervised project teams, and trained others on the customer experience
Awarded the Global Project Team of the Year (2014 & 2013) due to consistently demonstrating an ability to lead large-scale strategic projects
District Sales Manager (2009-2012)
Directed district sales operations throughout Northeast Texas which required supervising a team of 21 Sales Representatives along with monitoring sales metrics
Successfully exceeded portfolio plans in both 2011 and 2012 by over 105%, improved performance by 5% within 9 months, and gained recognition as Top Launch District for achieving 270% of quota during a new product launch
Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 abc@xyz.com xxx-xxx-xxxx
Professional Experience Continued:
Lilly USA Continued:
Area Sales Trainer (2006-2009)
Supported training logistics for internal sales teams throughout an area of 5 states which included managing a team of 10 Trainers
Recognized as Interim Manager which resulted in improved performance from 97% to over 104% to plan within a period of 6 months
Developed comprehensive training materials used during an effective selling workshop which resulted in being recognized for exemplary performance by executive management
Hospital Account Executive (2000-2006)
Supported sales and account management tasks within the division which centered on managing key client accounts and improving processes
Successfully led the United States in primary care product sales for 3 consecutive years, acted as a member of the Top Managed Care Pull Through Team, and obtained formulary wins within 4 major accounts in a period of 6 months
Designed an innovative customer program attendance and follow up plan which was used by the entire business unit
Improved division performance to #2 in the United States and 170% to plan within 9 months and received several Peer Awards
Education & Certifications
Bachelor of Science, Pharmacy-Marketing and Administration
University of Mississippi, Oxford, MS
Current Six Sigma Black Belt Certification
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