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Yyyyyy x. yyyyyy

308 Canter Way Xxxxxx, XXXXXX xxxxxx (xxx-xxx-xxxx abc@xyz.com

 

Logistics Operations High-Volume Sales New Business Development Team Building / Training Customer Service

Account Management Relationship Management Quality Enhancement Brand Promotions Regulatory Compliance

International Business Strategic Analysis / Planning Trends Tracking Budget Control Forecasting Best Practices

 

  • Top Performer who boasts above-average career results, and who can make decisions to reflect positively on operations in alignment with a company s vision, value, and goals to attain a significant competitive advantage.
  • Visionary Professional with commendable accomplishments in global sales and logistics efforts, and who can rise above challenges to increase revenue, streamline processes, improve efficiency, and drive winning outcomes.
  • Bilingual Communicator (Spanish / English) who builds and sustains synergistic relationships with globally based decision-makers, senior management, sales / business teams, and customers; who excels in both autonomous and collaborative work environments; and who leads staff by example and with integrity to exceed objectives.

 

Professional Synopsis

 

Hapag Lloyd (America), Inc., Atlanta, XXXXXX Miami, FL Mexico City, Mexico 1996 2015

 

Senior Manager of Sales Atlanta, XXXXXX (2011 2015)

  Capitalized on the opportunity to represent Hapag-Lloyd and CP Ships by training, mentoring, and managing a top-performing team of 4 remote Sales Managers / Representatives and 4 Inside Sales Analysts across 17 states, including monitoring daily workflow and performance to ensure best business practices and processes.

  Conceptualized, developed, and implemented sales strategies designed to continually increase core business, including qualifying target accounts, managing new relationships, and negotiating customer bids and contracts.

  Cost-effectively developed sales budgets, forecasting, and targeted programs to achieve business objectives, along with comprehensively scheduling account management and CRM reviews designed to boost revenue.

 

  Consistently met and / or exceeded volume and revenue objectives of $15 million.

  Supported Director with company direction and contribution of business-wide strategy.

  Enhanced customer service by proactively responding to customer rate and service inquiries.

  Generated 35% new volume by creating telephone sales and training plans for an inside sales team.

 

Area Sales Manager Atlanta, XXXXXX (2007 2011)

  Maximized bottom-line performance by leading fast-paced Atlanta-based sales operations, including driving revenue growth initiatives while ensuring sales expenses remained within budget, as well as continuously promoting efficient accounts receivables operations to guarantee accounts were within agreed credit terms.

 

  Achieved noteworthy promotion and transfer to Southeast headquarters to manage BCO sales.

  Generated a 20%+ growth by improving quality via aggressive sales call program and presentations.

 

Sales Manager Area South Miami, FL (2006 2007)

  Strategically steered a high-volume Miami-based sales operation, including growing sales team by 2 additional sales staff while boasting of 15,000+ TEUs which were instrumental in optimizing overall business success.

 

  Integrated customer base and new services, and seamlessly merged dual service contracts.

 

Yyyyyy x. yyyyyy

Page Two (xxx-xxx-xxxx abc@xyz.com

 

Professional Synopsis (continued)

 

Hapag Lloyd (America), Inc., Atlanta, XXXXXX Miami, FL Mexico City, Mexico (continued) 1996 2015

 

Sales Manager Miami, FL (2001 2006)

  Drove business growth by aggressively managing the transition and sales of international brands (e.g. Contship, TMM, ANZDL, Italia Lines, Canada Maritime, CAST, Lykes Lines) under 1 flag, including consistently building and sustaining profitable relationships with global customers while directing lucrative negotiations.

 

  Successfully managed TMM brand while maintaining Contship business and 50%+ volume impact.

  Generated a 20%+ sales increase for global customers in the U.K., Spain, Italy, Mexico, and Caribbean.

  Increased volume 15%+ upon receiving manager designation for CanMar, ANZDL, and Italia lines brands.

 

Owner s Representative Mexico City, Mexico (1998 2001)

  Led targeted decision-making among a results-focused team of sales and customer service associates in selling plans and optimizing volume and revenue, including extensively traveling to Mexico to directly manage and supervise comprehensive activities while overseeing 1 Director and a team of 9 company associates.

 

  Personally awarded additional responsibilities for all Mexican sales activities.

  Developed a dedicated sale team with a structured sales approach for Contship business.

  Generated a team-based success rate of 500%+ via sales transparency and accountability efforts.

  Spearheaded a new incentive program to motivate higher results among profit-oriented team members.

 

Regional Manager Miami, FL (1996 1998)

  Played a vital role in managing rate quotes, bookings, problem resolution, drayage, bill of laden creation, and freight cashier, including building market share by continually growing key client base on an international level.

 

  Successfully managed 16,000+ TEUs in volume annually.

  Developed a dynamic OOG pricing matrix and quoted all boat rate requests.

  Traveled annually to Italy to attend the Genoa Boat Show to meet new / current customers.

  Led start-up and staffing of a Contship office with 4 Sales Coordinators, and trained new hires.

 

Education & Professional Development

 

Master of International Business Administration

Nova Southeastern University

 

Master s Certificate of Specialization in Leadership

Nova Southeastern University

 

Certificate H. Wayne Huizenxxxxxx MBA India Program

Indian Institute of Management

 

Veteran, United States Navy

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