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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx |


Profile of Qualifications


  • Administrative Professional possessing extensive experience in fast-paced medical offices.
  • Strong healthcare background obtained throughout hands on nursing experience and completion of upper level coursework.
  • Skilled in performing administrative tasks on time and with utmost precision.
  • Possesses excellent problem solving, organizational and communication skills.


Key Areas of Expertise


  Administrative Support


  ICD-10 Coding

  Organizational Management


   Medical Terminology

  Interpersonal Communication


  MS Office Suite


Professional Synopsis


Greensboro Ear, Nose & Throat, Greensboro, NC 2016-Present

Patient Service Representative

  • Provide key administrative support within a fast-paced medical office.
  • Maintain utmost level of professionalism and confidentiality throughout all interactions with patients.
  • Demonstrate strong organizational skills; responsibilities included scheduling appointments, checking in / out patients and verifying insurance information.


High Point Regional Hospital, High Point, NC 2014-2015

Nursing Assistant 

  • Tended to patients suffering from various ailments, diseases and injuries.
  • Used strong communication skills to educate patients and family members on treatment and prevention methods.


Cone Health, Greensboro, NC 2013-2014

Nursing Assistant 

  • Cared for patients within behavioral health unit.
  • Used academic nursing foundation to assess and treat patients.


Carter Brothers, High Point, NC 2012-2013


  • Provided excellent customer service throughout daily operations, key to promoting satisfaction and customer retention.
  • Leveraged food and liquor expertise to resolve inquiries and make individualized recommendations.


Spring Hill Suites, Greensboro, NC 2011-2012

Front Desk 

  • Performed various administrative tasks in a timely manner.
  • Duties included call management, booking guest rooms and filing.


Education & Professional Development


EMT Certification, Rockingham Community College; 2014

Certified Nursing Assistant, Guilford Tech Community College; 2012

Coursework Completed, Forsyth Technical; 2007-2009

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