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Yyyyyy x. yyyyyy

4114 Medical Dr., #0000 xxxxxx xxxx , xxxx , xxxxx 00000 abc@xyz.com xxx-xxx-xxxx

 

Driven, focused, and hard-working Strategic Leader with 20+ years of experience in technical roles within the medical industry with a proven ability to lead daily operations. Experienced in supervising cross-functional teams, implementing streamlined operating processes, and providing both individual and group training. Equipped with a keen ability to maintain positive relationships with co-workers, clients, and members of management.

 

Key Competencies

 

 

         Operations Management

         Team Leadership

         Coaching/Training

         Policy Development

         Regulatory Compliance

         Quality Assurance

         Workforce Planning

         Customer Service

         Report Generation

         Laboratory Management

         Process Improvement

         Attention to Detail

 

Professional Experience

Texas Oncology, San Antonio, TX 2017-Present

Manager, Lab Services

  Coordinate operations within a busy laboratory environment which includes designing operational strategies and leading cross-functional teams

  Maintain an expert level knowledge of state and federal regulations, monitor testing logistics, and implement innovative safety programs

  Played a lead role in leading logistics related to a large-scale facility/office move which required significant leadership acumen and organizational skills

 

GTW Consultants & Associates, San Antonio, TX 2017

Medical Laboratory Technician

  Supported laboratory operations within the organization which included completing specimen testing, updating testing documentation, and ensuring compliance with internal best practices

  Identified testing related issues and identified solutions, assisted in internal strategic planning, and reviewed testing results to ensure accuracy

 

University Heath System, San Antonio, TX 2003-2016

Histocompatibility Technologist

  Directed daily operations and technical functions within a fast-paced medical environment with a concentration on improving efficiency and productivity levels

  Completed human leukocyte antigen typing and cross-matching prior to organ transplant procedures which requires utilizing Serology methods, Molecular SSP/SSO, Flow Cytometry, Luminex antibody testing, bone marrow engraftment studies, and mitogen response testing

  Supervised a cross-functional team which included providing individualized coaching/training in addition to handling complex employee relations issues

  Acted as Safety Representative within the department, provided training to new staff members, and oversaw both QA and QC related metrics

  Played a lead role in decreasing mistakes through increasing on-call rest time from 10 to 12 hours in addition to improving workflow through efficient scheduling

  Utilized superior communication abilities in order to review and update current operating policies in order to improve quality and overall customer satisfaction levels

 

Yyyyyy x. yyyyyy

4114 Medical Dr., #0000 xxxxxx xxxx , xxxx , xxxxx 00000 abc@xyz.com xxx-xxx-xxxx

 

Professional Experience Continued:

SW Immunodiagnostics, San Antonio, TX 1997-2003

Histocompatibility Technologist

  Completed complex laboratory testing which concentrated on human leukocyte antigen typing and cross-matching prior to organ transplantation procedures

  Utilized superior knowledge of Serology methods, Molecular SSP, Flow Cytometry, virology testing, and immunosuppression drug monitoring in order to accurately perform testing

  Supervised laboratory team members, provided both individual and group training in regards to standard operating procedures, and acted as Chemical Hygiene Officer

 

Additional Professional Experience

 

  Medical Laboratory Technician, Diagnostic Clinic, 1992-1997

  Medical Laboratory Technician, McLoughlin Family Practice, 1990-1992

 

Education/Certifications

 

MBA, Health Care Management, Columbia Southern University, Orange Beach, AL (2016)

 

BAAS, Texas State University, San Marcos, TX (Magna Cum Laude)

 

Medical Laboratory Technician (MLT), American Society of Clinical Pathologists

 

Histocompatibility Specialist (CHS), American Board of Histocompatibility and Immunogenetics

 

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