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Yyyyyy x. yyyyyy
4114 Medical Dr., #0000 xxxxxx xxxx , xxxx , xxxxx 00000 abc@xyz.com xxx-xxx-xxxx
Driven, focused, and hard-working Strategic Leader with 20+ years of experience in technical roles within the medical industry with a proven ability to lead daily operations. Experienced in supervising cross-functional teams, implementing streamlined operating processes, and providing both individual and group training. Equipped with a keen ability to maintain positive relationships with co-workers, clients, and members of management.
Key Competencies
Operations Management Team Leadership Coaching/Training Policy Development |
Regulatory Compliance Quality Assurance Workforce Planning Customer Service |
Report Generation Laboratory Management Process Improvement Attention to Detail |
Professional Experience
Texas Oncology, San Antonio, TX 2017-Present
Manager, Lab Services
Coordinate operations within a busy laboratory environment which includes designing operational strategies and leading cross-functional teams
Maintain an expert level knowledge of state and federal regulations, monitor testing logistics, and implement innovative safety programs
Played a lead role in leading logistics related to a large-scale facility/office move which required significant leadership acumen and organizational skills
GTW Consultants & Associates, San Antonio, TX 2017
Medical Laboratory Technician
Supported laboratory operations within the organization which included completing specimen testing, updating testing documentation, and ensuring compliance with internal best practices
Identified testing related issues and identified solutions, assisted in internal strategic planning, and reviewed testing results to ensure accuracy
University Heath System, San Antonio, TX 2003-2016
Histocompatibility Technologist
Directed daily operations and technical functions within a fast-paced medical environment with a concentration on improving efficiency and productivity levels
Completed human leukocyte antigen typing and cross-matching prior to organ transplant procedures which requires utilizing Serology methods, Molecular SSP/SSO, Flow Cytometry, Luminex antibody testing, bone marrow engraftment studies, and mitogen response testing
Supervised a cross-functional team which included providing individualized coaching/training in addition to handling complex employee relations issues
Acted as Safety Representative within the department, provided training to new staff members, and oversaw both QA and QC related metrics
Played a lead role in decreasing mistakes through increasing on-call rest time from 10 to 12 hours in addition to improving workflow through efficient scheduling
Utilized superior communication abilities in order to review and update current operating policies in order to improve quality and overall customer satisfaction levels
Yyyyyy x. yyyyyy
4114 Medical Dr., #0000 xxxxxx xxxx , xxxx , xxxxx 00000 abc@xyz.com xxx-xxx-xxxx
Professional Experience Continued:
SW Immunodiagnostics, San Antonio, TX 1997-2003
Histocompatibility Technologist
Completed complex laboratory testing which concentrated on human leukocyte antigen typing and cross-matching prior to organ transplantation procedures
Utilized superior knowledge of Serology methods, Molecular SSP, Flow Cytometry, virology testing, and immunosuppression drug monitoring in order to accurately perform testing
Supervised laboratory team members, provided both individual and group training in regards to standard operating procedures, and acted as Chemical Hygiene Officer
Additional Professional Experience
Medical Laboratory Technician, Diagnostic Clinic, 1992-1997
Medical Laboratory Technician, McLoughlin Family Practice, 1990-1992
Education/Certifications
MBA, Health Care Management, Columbia Southern University, Orange Beach, AL (2016)
BAAS, Texas State University, San Marcos, TX (Magna Cum Laude)
Medical Laboratory Technician (MLT), American Society of Clinical Pathologists
Histocompatibility Specialist (CHS), American Board of Histocompatibility and Immunogenetics
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