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Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx ￨ abc@xyz.com
Proficient Information Technology Specialist seeking to apply comprehensive skill sets, history of successful business efforts and years of experience to a rewarding new Technical Leadership role.
Profile
Experienced in information technology, staff leadership, operations management, organizational collaboration, communication, regulatory compliance and problem resolution.
Highly accomplished in interpersonal communication, assessment of detailed criteria and preparation of comprehensive documentation for various corporate purposes.
Ensure provision of superior client service to generate strong repeat business.
Adept at and experienced in collaborating with diverse international clientele to successfully attain program targets.
Veteran of United States Navy.
Professional Background
Markel Surety, Houston, TX 2016 - Present
Surety Systems Administrator, 2017-Present
Promoted to this role for exemplary performance of duties in previous capacity, detailed below.
Report directly to VP & director of Commercial Surety and support efficient company merger operation.
Skillfully oversee regular computer upgrades and ensure preservation of backup configurations.
Author & manage tools for Marketing Department, maintain calendars and process client emails.
Diligently maintain personal knowledge of Federal & state regulations to facilitate compliance.
Underwriting Assistant, 2016-2017
Knowledgeably collaborated with Underwriters in collected risk data, entering information into system and communicating with clientele.
Accurately processed payments, handled annual renewals and assisted Agents with computer questions.
Education
University of Houston - Clear Lake, Clear Lake, TX
Bachelor of Science - Psychology, 2015
Other Background
Customer Service Representative & Administrative Assistant employed by Warren Aldous Insurance Agency - Farmers, 2001-2004.
Yyyyyy x. yyyyyy
Page Two
Military Service
Operations Specialist, United States Navy, San Diego, CA 2004 - 2009
Attained and held Secret security clearance during time in this position.
Participated in three separate deployments in five years to over 15 countries as part of Operation Enduring Freedom.
Expertly instructed sailors in shipboard fire control and defense systems.
Skillfully oversaw more than 100 sailors and managed comprehensive documentation for each.
Authoritatively directed 14 sailors engaged in renovating nine separate shower facilities and supervised documentation packages for 35 civilian contractors.
Subject Matter Expert for $500,000 worth of tactical software programs and formulated & implemented new operations policies.
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