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Yyyyyy x. yyyyyy
PO Box 0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx abc@xyz.com
Profile of Qualifications
- Innovative, results-oriented Professional with 9 years of experience maintaining quality control while driving business development initiatives.
- Strong interpersonal communication skills, key to effectively interfacing with staff members and building lasting client relationships.
- Regarded for top notch data analysis, reporting and consulting abilities.
Key Areas of Expertise
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Data Analysis Interpersonal Communication Organizational Management |
Market Trend Analysis Quality Control MS Access |
Reporting Negotiation MS Word, Excel & PowerPoint
|
Professional Synopsis
Century Support Services 2008-Present
Settlement Support Specialist
Assume integral management and production role, focused primarily on leading 20 Account Managers, performance oversight and quality control.
Resourcefully obtain necessary documentation to collect unsecured debt.
Establish and maintain lasting relationships with creditors.
Strategically identify market trends, key to remaining cutting edge throughout all processes.
Utilize aggressive negotiation tactics to maximize collection efforts within company.
Leverage subject matter expertise to develop highly effective training and development initiatives.
Streamline process improvement initiatives throughout thorough documentation of client interactions and implementation of effective company policies.
Received merit based recognition as top negotiator within company.
Named (Tobacco Outlet) - Greensburg, PA 2006-2008
Store Manager
Fulfilled key leadership role overseeing daily operations, with associated responsibilities including staff management, scheduling and business development.
Heavily involved in on boarding process from initial talent acquisition to development of highly effective training programs.
Generated accurate reports to exemplify financial status to company owner.
Demonstrated strong customer service skills throughout rapid inquiry resolution.
Chief responsibilities included inventory control, product management and performing safe/bank deposits.
Education & Professional Development
Bachelor Degree of Science Business, Point Park University, Pittsburgh, PA, GPA: 3.97; 2010
Graduated Summa cum Laude.
Member of Alpha Chi National Scholarship Society.
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