Dedicated and accomplished Strategic Leader with a solid track record of achieving exceptional levels of efficiency and productivity along with a demonstrated background in handling complex human resources operations within a variety of environments. Possess high-level communication and analytical skills with a commitment to superior service to both internal and external stakeholders. Offer solid leadership abilities with experience in analyzing complex recruitment/training metrics along with effectively leading cross-functional teams.

Talent Management Strategies Project Management Human Resources Recruiting Metrics

Organizational Development Time Management Human Resources Regulations/Standards Attention to Detail

Team Leadership Change Management Microsoft Office Suite/Access Process Improvement

M.A., Industrial and Organizational Psychology, 3.80/4.00 GPA

West Chester University of Pennsylvania, West Chester, PA (Expected Spring 2018)

Bachelor of Arts, Psychology, Minor in Business Administration

University of Delaware, Newark, DE (2015)

  Direct day to day administrative functions within the Learning Assistance and Resource Center which includes registering students for online tutoring sessions and analyzing student population/enrollment data

  Play a lead role in increasing awareness on campus of available academic resources in addition to identifying the positive impact of academic support programs on student retention/engagement

  Provided administrative and project management support within the organization with a focus on assessing and updating the organizational change management framework along with assisting in system implementations

  Performed detail gap analysis with process mapping, wrote comprehensive internal communications content, and assisted in the design/implementation of employee engagement surveys

  Oversaw both recruiting and training efforts within the organization which included maintaining candidate databases, completing initial screenings, and coordinating the interview process

  Scheduled both on-site and off-site training for new and existing employees, supported the implementation of the Successful Start program, and tracked new hire metrics such as new agent production and ROI

Additional Professional Experience Includes: Business Intern III, Pepco Holdings (2013-2014) and Finance Intern, Pepco Holdings (2013)

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Dear__________________:

I am currently seeking a challenging new career opportunity as (JOB TITLE) and am submitting my resume for your review. In advance, thank you for your time and consideration.

As demonstrated in the accompanying resume, my professional qualifications include a strong background in operations and human resources roles within a variety of industries with experience in overseeing recruiting and training functions, analyzing recruitment trends, and leading projects aimed at improving employee engagement and productivity levels. In addition, I have strong experience in building positive relationships with both internal and external clients.

To complement my professional experience, I also possess stellar interpersonal and communication skills with an impressive educational background which includes a Master of Arts in Industrial and Organizational Psychology from West Chester University of Pennsylvania (Expected Spring 2018).

As an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. I am confident that I could be a valuable asset to your organization, and look forward to interviewing with you in the near future.

Sincerely,

Yyyyyy x. yyyyyy