Dedicated and accomplished Operations and Administrative support professional with a solid track record of achieving exceptional levels of efficiency and productivity along with a demonstrated background in handling complex administrative operations within a variety of environments. Possess high-level communication and analytical skills with a commitment to superior customer service. Offer solid leadership abilities with experience in leading projects, managing cross-functional teams, and implementing innovative processes.

Operations Management Administrative Support Travel Booking/Arrangements Attention to Detail

Microsoft Office Suite Public Relations Vendor Management Contract Negotiation

Training/Coaching Report Generation Strategy Development Process Improvement

Event Management Social Media Management Executive Support Accounts Receivable

  Direct day to day operations within a fast-paced environment with a concentration on increasing productivity and efficiency levels

  Provide administrative support to the CEO of the company which requires updating calendars, scheduling appointments, and acting as a liaison to internal staff members

  Play a lead role in coordinating various special projects, oversee talent booking logistics, generate contracts, and handle office administrative tasks

  Supervise a team of 6 Teachers within the facility, create annual budgets, and manage both corporate and financial operations on behalf of the CEO

  Instrumental in booking travel throughout the United States, coordinate dinner reservation booking, and manage a social media account

  Coordinated both customer service and accounting tasks within the organization which included negotiating customer quotes, preparing bids, and supporting administrative functions within the sales and customer service department

  Reviewed accounts receivable transactions, updated staff members on pricing changes, generated weekly/monthly reports, and obtained organizational data which outlined current operational performance metrics

  Utilized superior communication and interpersonal abilities to build positive rapport with both internal and external stakeholders

  Facilitated both event and administrative logistics which included scheduling training courses, attending seminars/tradeshows, and coordinating lectures on behalf of a motivational speaker

  Research and identified event locations, negotiated vendor pricing, created comprehensive marketing materials, and supported the President as needed

Additional Experience Includes: Operations Manager, Inventions Technologies (1997-2002) and ACH Coordinator, Sun Bank (1988-1997)

Associate s Degree, Miami Dade College

Volunteer/Treasurer, Enchanters Dance Team Booster Club, 2009-Present

Volunteer, Leukemia & Lymphoma Foundation, 2006-2010