• Dynamic Professional with commendable accomplishments across multi-functional operational initiatives, and who can rise above challenges to increase revenue, streamline key processes, improve efficiencies, and drive winning outcomes.
• Top Performer who boasts above-average career results, and who can make decisions to reflect positively on business operations in alignment with a company s vision, value, and goals to attain a significant competitive advantage.
• Excellent Communicator who builds and sustains synergistic relationships with senior-level management, executive decision-makers, 3^rd party collections agencies, business peers, and clients / customers; who excels in both autonomous and collaborative work environments; and who leads fellow employees by example and with integrity.

Medical Claims Payment Processor

  Capitalized on the opportunity to accurately process incoming patient and insurance claims payments accurately, including proactively analyzing insurance claims for 74 contracted carriers each with specific claims coding and contracted exceptions for processing and ensured claims were then processed according to those specifications.

  Recognized as the fastest keyer in the department with a 98% accuracy rate.

  Efficiently recorded collections payments and documented accounts as required.

Telecom Analyst

  Strategically steered analysis and approval of high-volume telecom invoices, including handling various additional responsibilities such as assisting accounts payable teams with monthly billing and payment questions, creating trouble tickets and working with vendors during outages, and creating monthly bill files for 2 preferred vendor services for EDI.

  Supported Telecom Manager and IT Manager with ordering T1, DSL, PRI products, and telecom lines for new companies, moves of existing companies, and the cancellation of products for closing companies.

  Presented cost-saving telecom alternatives to company presidents while analyzing exiting services.

  Successfully managed monthly reimbursements for internet service connection fees for 550 companies.

  Efficiently managed and updated a large-scale company database of existing services and telecom lines.

  Assisted company presidents and staff with conversion of telecom services to a corporate vendor program.

Payables & Receivables Analyst

  Utilized broad scope of industry knowledge toward entering payroll hours and processing checks for non-union employees while accurately deducting xxxxxxrnishments, retainers, advances, support payments, and vacation hours.

  Processed checks for weekly draws, commissions, advances, and travel expenses for over-the-road drivers and police escorts on a daily basis, along with preparing daily bank deposits and instructing cash applications on proper application.

  Managed rent payments, handled roll over of delinquent accounts to outsourced 3^rd party collections, created invoice billing, matched Proof of Delivery or Bill of Ladings to invoices, and ran all month-end reports for accounts payables.

  Collected $2+ million in past dues within a 6-month period and redirected $1+ million in bad debt.

  Personally managed 940 / 941 taxes for all 4 of the Martin companies on a weekly and monthly basis.

  Monitored and collected past due balances, and worked with accounts to resolve any billing / contract errors.

  Contributed expertise in assisting CFO and president with any lexxxxxxl paper work needed for accounts that were deemed un-collectable after 3^rd party collections and with any of the real estate accounts that the company owned.

  Optimized human resources administrative efficiency by entering new employees into payroll systems, enrolling and / or dis-enrolling employees into insurance programs, and fielding employee questions rexxxxxxrding benefits.

Receivables ￨ Credit Analyst

  Maximized bottom-line performance by xxxxxxthering and analyzing trade and bank references, credit reports, and financial statements to make credit risk determinations, including approving credit limits in absence of credit manager for assigned accounts and providing credit rationale and recommendations on credit limits in excess of delexxxxxxtion.

  Demonstrated experience in managing accounts placed with 3^rd party collections, attorneys, and orders secured with UCC fillings, performance bonds, and Mechanic s Liens, along with reviewing accounts for risk and release orders.

  Expertly determined comprehensive risk after natural disasters to adjust reserves for possible bad debt write offs.

  Personally managed monthly tracking sheets of new credit applications for the CEO and CFO.

  Developed and managed territory maps and freight allowances worksheet for diverse accounts.

  Proactively resolved account discrepancies, disputes, and reconciliations to mutually beneficial results.

  Monitored and collected on past due balances for accounts covering 32 states and all Canadian provinces.

  Ensured seamless administrative processes by maintaining master files with distributor agreements and filings.

Consumer Credit Collections

  Played a vital role in serving as 1^st party collection contact for Sprint accounts, including handling daily skip tracing of cardholders deemed unlocatable and uncollectable through Internet sites, credit bureaus, and public documents.

  Participated in a start-up project for 3^rd party collections for Discover Card focusing on 180 days to charge off.

  Registered with FBI to ensure strict security procedures of personal data, and was held accountable for decisions.

Hospitality Administration Certification

FBI Background Registered

RICOH Digital Copier & Fax Certified ￨ FDCPA Registered

Co-Worker Impact on Branch Profitability ￨ Medical Terminology￨ ICD-9 ￨ CPT ￨ HCHP Model Coding

Lotus SmartSuite ￨ IBM Notes ￨ WinZip 6.3 ￨ Adobe PageMaker 6.5

Microsoft Office (Word, Excel, PowerPoint, Outlook) ￨ Microsoft Access

Acclaims ￨ Visual FoxPro ￨ EMC2-95 ￨ CHC MHC Tiny Term ￨ Citrix Multimedia ￨ Spoolview

OnBase Client / Mainframe Database ￨ 16,520 Numeric and 11,100 Alphanumeric Keystrokes

EZ Pickens ￨ Spool-Explorer/ 400 2.1 ￨ AS / 400 Navixxxxxxtor ￨ AR 2000 ￨ Dataflow ￨ QBS ￨ ICE Database

Excellent Professional References Provided Upon Request