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Versatile, results-oriented Operations Leader with 20+ years of experience in operations management and sales leadership roles within a variety of industries. Advanced experience in finance and contract negotiations along with steadfast listening skills which provide a valuable asset/tool to clients and ensures high productivity levels. Equipped with a significant level of communication and interpersonal abilities in addition to a strong background in effectively fostering positive relationships with others.

Proficient in: Microsoft Office Suite, Visio, Lotus Notes, Adobe Acrobat Pro, CRM Systems, Xtender Management Software, QuickBooks, SAP, ERP, SalesForce, MLS, Zillow, and Realtor.com

Commercial/Residential Real Estate Sales Management Process Improvement Business Development

Attention to Detail Contract Negotiation Complex Problem Solving Strategy Development

Market/Pricing Analysis Interior Design Vendor Management Employee Coaching/Management

• Direct daily operations within a fast-paced environment with a concentration on supporting the onboarding of seasonal employees along with generating innovative marketing content
• Manage financial logistics such as transaction recording, payroll processing, and general bookkeeping along with overseeing supply ordering
• Instrumental in the scheduling of an annual Primus inspection, identify potential partnerships within the market, and complete detailed market research

• Oversaw sales and operations tasks within a real estate environment which included designing interior spaces, working closely with contracting teams, and overseeing project budgets
• Obtained required building permits and worked closely with city offices, implemented standard operating procedures within the office, supervised MLS listings, and managing financial transactions
• Supported recruiting efforts which included identifying potential candidates, completing interviews, and training new employees on software usage

• Facilitated administrative tasks within a government contracting agency which required creating and implementing streamlined processes related to records/document management
• Reviewed and maintained information within a records management system, tracked information from various sources, indexed incoming data, and categorized documents based on SOP s

• Owned and operated a successful interior design firm which included providing design services to new construction projects and required working closely with real estate teams
• Identified project budgets and developed project plans, negotiated vendor contracts, coordinated installations, and oversaw financial functions such as accounts payable/receivable

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• Played a lead role in office management tasks along with leading large-scale projects within a successful real-estate investment firm
• Designed and implemented standard operating procedures, worked effectively with both internal and external team members, and negotiating building leasing terms
• Identified and improved internal processes, created a comprehensive records management database system, and consistently improved productivity levels

• Regional Manager, Walter Industries, 2004-2006
• Management/Account Executive, Equifirst, 1999-2004

Bachelor of Science, Business Management, Montana State University, Bozeman, MT (2018)