Proficient, accomplished Retail Specialist and team leader seeking to apply extensive experience in business operations and staff management to a rewarding new role.

  Over nine years of experience in staff leadership, organizational collaboration, customer service, retail management, communication, documentation and problem resolution.

  Well-versed in inventory management, merchandising, store security, logistics, marketing, strategic planning and product promotions.

  Highly effective in curtailing shrinkage and directing superior loss-prevention efforts, especially through comprehensive personnel training.

  Skilled in preparing detailed P&L statements and financial reports.

  Adhere to highest personal and professional standards of conduct.

Walmart 2009 - Present

       During the past nine years, have been promoted to increasingly-responsible roles of ACC Supervisor, Frontenac ASM, Fresh ASM, General Manager ASM, Third Shift ASM and finally to Store Co-Manager.

       Prepare comprehensive reports detailing all store sales.

       Collaborate with Retail Sales Representatives each day.

       Evaluate sales trends to determine buying patterns.

       Focus sales and customer service efforts on efficiently catering to needs of clientele.

       Knowledgeably recruit, instruct, direct, professionally develop and discipline more than 300 employees.

       Accurately process financial transactions and document revenues.

       Ensure detailed accounting of all monies daily.

       Formulate & revise customer interaction strategies to maximize store profitability and resolve problems.

       Skillfully oversee store inventory.

       Determine proper quantities of needed replenishment products.

       Construct and place merchandise displays for optimum visibility.

       Continually clean departments to maintain orderliness of entire store.

       Diligently monitor inventory to pinpoint losses & shrinkage.

       Implement comprehensive security measures to slash product theft and damage.

       Drive continual movement of product from backroom to sales floor.

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Dear :

I am contacting you to offer my services as a Customer Service and Retail Operations professional and am submitting my resume for your review. In advance, I thank you for your time and consideration.

Over the course of my career, I have been regularly promoted to higher positions, earning progressively-greater responsibilities over larger numbers of employees and greater sales volumes. I am proficient in staff leadership, organizational collaboration, customer service, retail management, communication, documentation and problem resolution.

As an employee, you will find me to be an enthusiastic and disciplined team player, committed to supporting you in achieving your objectives through superior performance. I am eager to discuss how my qualifications match your needs and look forward to interviewing with you at your earliest convenience.

Sincerely,

Yyyyyy x. yyyyyy

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