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Consultative B2B Sales Professional seeking to utilize in-depth, relevant experience and background in a challenging Sales Productivity/Training or Client Success/Support assignment
Cold Calling ~ Inside Sales ~ B2B Sales ~ Sales Training ~ Sales Process Development ~
Sales Productivity ~ Software Demonstrations ~ Presentations ~ Writing/Editing ~ Client
Retention ~ Relationship-Building ~ Team Leadership ~ Upselling ~ Client Onboarding ~ Proposal
Creation ~ Client Issue Resolution ~ Team Liaison ~ Multilingual Capabilities ~ Microsoft Office ~
Mac/PC Operating Systems ~ SalesForce and Hubspot CRM ~ HRIS Programs
Exceptional in-depth experience in designing programs directed toward client success, training and sales productivity; focus on assisting and directing individual and organizational goal attainment
Continually employ directed prospecting actions, qualifying individuals and organizations; collaboratively interface with members of sales teams to develop and implement client retention strategies
Design well-conceived promotional outreach initiatives as well as marketing content for use in emails and blog postings; skillfully utilize outstanding platform skills in conducting software demonstrations
Outstanding history of meeting/exceeding objectives; facilitator of team successes through best-practices interactive training classes, instructing on cold calling methodologies and supporting interaction with and opportunities for partner teams
Oral and written communicative strengths are supported with Bachelor of Arts in Linguistic Studies as well as multilingual capabilities that include Spanish, French and Hebrew
Senior HR & Benefits Advisor, GoCo.io, Houston, TX 2016 - Present
Design and effectively implement insurance/product/sales training programs for individual sales team members as well as brokers, to ensure fluency in use of HR software. Standardize CRM information to improve communication, productivity and collaborative interaction.
Support sales team with instruction on cold calling techniques and best practices regarding demonstration presentations while building company culture of transparency and inclusiveness; actively coordinate activities for partner organization teams and ensure that records are continually updated to facilitate accurate tracking/forecasting.
Develop outreach content for utilization company-wide and perform demonstrations for qualified organizations; work with client team to design/implement retention strategies; navigate sales cycle across multiple company structures.
Actively prospect and continually access self-prospected pipeline and SDR-sourced material to develop qualified clients; successfully manage sales cycle for leads in personal pipeline and consistently meet/exceed sales objectives. Diligently ensure currency of personal insurance producer licensure as well as continued education credits.
Provide subject matter expertise while working with CEO in developing press release information, design content for use in sales and marketing email templates/blog posts and regularly assist Marketing Department with written material.
Professional Synopsis Continued on Page Two
HR & Benefits Advisor, Zenefits, Scottsdale, AZ 2015 - 2016
For this online HR organization was certified as a licensed Health Insurance Broker following compliance training on ACA, ERISA and COBRA regulations, and authorized to qualify small to medium-size organizations; within first selling month met promotion requirements.
Navigated sales cycles and maintained a high volume of opportunities in personal pipeline; successfully produced opportunities that met/exceeded goals and skillfully managed daily work schedule that combined cold calling, demonstrations and training with other leadership activities.
Interfaced with implementation and account management teams to identify at-risk accounts and diligently focused on retaining clients.
Inside Sales Executive, ZocDoc, Scottsdale, AZ 2015
Provided territory oversight for California and Colorado for this digital health platform; qualified providers based on patient accessibility, maintained relationships and opportunities with decision-makers, conducted software demonstrations with doctors/office managers and designed sales content for wide personnel use.
Sales Development Representative, Scottsdale, ZocDoc, Scottsdale, AZ 2014
Responsibilities included conducting prospecting calls and demonstrations with healthcare professionals, qualifying medical practices for eligibility and participating in extra training for Sales Associate promotion. Maintained opportunities for use in Sales Associate pipeline, and was three-time recipient of SDR of the Month award based on highest metric achievement earned over six-months.
Pharmacy Technician Program Instructor, Arizona College, Mesa, AZ 2013 - 2014
Expertly utilized established curriculum as base for developing lesson plans; taught on pharmacology, pharmacy mathematics, intravenous admixtures and data entry; organized/graded course material.
Prepared students for the Pharmacy Technician Certification Board Examination, optimized student performance through individualized weekly tutoring, and provided a professional environment that supported/encouraged workplace-appropriate behaviors.
Inside Sales Account Manager, Diamondback Drugs, Scottsdale, AZ 2014
Managed expansion/retention of existing accounts while performing prospecting/cold-calling to gain new accounts and market share; managed customer inquiries and requests for quotes and assisted Outside Reps with developing product quotes and managing orders and account updates.
Utilized exceptional interpersonal relationship development skills to develop and maintain client relationships; attended industry Trade Shows and worked closely with National Sales Director as well as Outside Reps in developing overall sales strategy.
Certified Pharmacy Technician, CVS, Philadelphia, PA 2008 - 2013
Successfully met professional responsibilities including entering/processing new prescriptions, manually filling/refilling prescriptions, maintaining product inventory and providing customer service including answering telephone inquiries and operating cash register; also performed drug compounding and reconstituted custom prescriptions.
Knowledgeably processed insurance claims and skillfully navigated networks to solve claim issues; developed methodologies to resolve various patient issues, managed high-volume workload and utilized linguistic skills to provide translation services when necessary.
Temple University, Philadelphia, PA
Bachelor of Arts, Linguistics, 2013
NIPR National Health, Accident, Life Producer, #17641845
PTCB Nationally Certified Pharmacy Technician, xxx-xxx-xxxx02520
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