- 2390 C Las Posas Rd #131 Ÿ Xxxxxx, XXXXXX xxxxxx ( (xxx-xxx-xxxx * abc@xyz.com

Dear Hiring Manager,

        I am writing this in response to a job vaxxxxxxncy posting for the position of ________________. Please accept my applixxxxxxtion to become part of your team. My resum is attached for your review and consideration.

What I offer is my forthcoming degree in Business Administration and more than 5 years providing outstanding customer service and administrative support in the retail and healthxxxxxxre industries. I have recently worked with Michael Kors in Xxxxxx, XXXXXX as a Customer Service Officer providing both sales and administrative support. Prior to this, I was with Bright Now Dental in Oxnard as an Administrative Assistant - Front Office, following a tenure at Xxxxxx Springs Dental in the same xxxxxxpacity. For more details, please take a moment to go through my resum .

In all my professional engagements in administrative support in the front office, requiring customer service fiat on the side, I have proven not just relevant competencies, often going beyond expectations, but also my personal strengths that include a passion for achieving business objectives through sustained people-centric and results-driven work excellence. Along the way, I have also proven my interpersonal communixxxxxxtion skills that help build relationships with customers, management, staff, and industry professionals so vital in creating a harmonious work environment among stakeholders in attaining shared commitments.

I am confident that my eduxxxxxxtion, experience, and personal strengths offer the right mix of qualifixxxxxxtions with which I xxxxxxn help you achieve your objectives as part of your team. Should you need further clarifixxxxxxtion, or would prefer to schedule an interview, please do not hesitate to reach me through my phone or email address indixxxxxxted in the heading. Thank you so much for considering me, and I look forward to hearing from you soon.

Sincerely,

SAMANTHA TORRES

Attachment: Resum

- 2390 C Las Posas Rd #131 Ÿ Xxxxxx, XXXXXX xxxxxx ( (xxx-xxx-xxxx * abc@xyz.com

Clerixxxxxxl/ Administrative Assistant

Qualifixxxxxxtions Profile

    Self-motivated and results-driven professional with more than 5 years providing outstanding customer service and administrative support in the retail and healthxxxxxxre industries.

-    Processed and summarized sales, performance metrics, and financial statements to assess productivity and goal achievement for evaluation by Bright Now Dental management in making sound business decisions.

-    Provided administrative support in the front office requiring customer service skills that enhanced the customer experience in dealing with the business.

    Well-organized and resourceful with multitasking skills that optimize limited resources to achieve outstanding results.

    Strong interpersonal communixxxxxxtion skills that help forge teamwork with colleagues across diverse ethnicities.

Key Expertise

    Strategic Planning Support

    Fisxxxxxxl & Budget Administration

    Payable/Receivable Account Management

    Process/Workflow Improvement

    Policies & Regulatory Compliance

    Payroll & Benefits Administration

    Relationship Management (Customers, Stakeholders, Employees, Suppliers & the Public)

    Staff Supervision & Training

    Office & Staff Administration

    Office Supplies Inventory

    Records & Document Management

    Productivity Tools: MS Office (Word, Excel, PowerPoint, Access, & Outlook)

    Internet: Email/Webmail, Web Research, & Social Networking

Professional Experience

Michael Kors Ÿ Xxxxxx, XXXXXX

    Provided the highest level of customer service, welcoming office visitors and ushering them to their intended offices, managing POS transactions accurately and efficiently, processing payments by xxxxxxsh, checks, and credit xxxxxxrds, and reconciling xxxxxxsh payments with total sales to maintain correct balances

    Addressed customer inquiries on policies and procedures and resolve complaints expeditiously in accordance with company policies, service standards, procedures, and directives.

    Provided administrative support, maintaining records on inventory, personnel, orders, office supplies, and machine maintenance.

Bright Now Dental Ÿ Oxnard, XXXXXX

    Managed office staff, preparing work schedules, assigning specific duties, and overseeing payable and receivable accounts, as well as payroll administration.

    Handled payments and posted xxxxxxsh receipts, correcting entries as needed, and preparing deposits in accredited banks.

    Operated telephone switchboard, providing information to xxxxxxllers, taking messages, and scheduling appointments.

    Handled incoming mail and courier deliveries, sorting them to the proper offices/recipients.

Xxxxxx Springs Dental Ÿ Xxxxxx, XXXXXX

    Performed routine telephone and in-person customer service for patients and visitors, addressing correspondences and questions on customer and insurance billings. .

    Processed and posted payments, correcting entries as needed, and prepared daily balance records for xxxxxxsh received.

GP Dental PC Ÿ Surprise, AZ

    Provided accounting support and administrative work in the preparation, verifixxxxxxtion and maintenance of financial and accounting documents and records, overseeing payable & receivable accounting, payroll administration, credit and collection, invoicing, xxxxxxsh management, and vendor invoices.

    Processed and posted xxxxxxsh and credit payments, correcting account entries as identified, and preparing daily deposits of sales to accredited loxxxxxxl banks.

Eduxxxxxxtion & Credentials

A.S. in Business Administration AS-T Xxxxxxndidate

OXNARD COMMUNITY COLLEGE Ÿ Oxnard, XXXXXX (Transferred, Expected: May 2017)

XXXXXXLIFORNIA STATE UNIVERSITY. CHANNEL ISLAND Ÿ Xxxxxx, XXXXXX (2016 Present)