Yyyyyy x. yyyyyy

6007 Colt Ridge Trail SE | Xxxxxx, XXXXXX xxxxxx xxx-xxx-xxxx | abc@xyz.com

Retail Management Expert

Dependable and attentive Retail Manager with expertise in a variety of sales-focused areas. Leverage skills to achieve orxxxxxxnizational goals in both team-focused and independent settings. Possess innate ability to immediately build rapport with individuals and groups at all levels. Adept at thriving in high-pressure environments that demand strong attention to detail and flexibility. Seeking a challenging, exciting new Store Manager role that will allow for use of 10 years of experience as an Assistant Store Manager, as well as offer opportunities for continued career advancement.

Areas of Expertise

Business Savvy | Customer Service Delivery | Training & Development | Supervision | Market Trend Monitoring

Critical Thinking | Problem Solving | Strategic Planning | Analytical Thinking | Leadership & Collaboration | Conflict Resolution

Performance Goal Setting | Orxxxxxxnization | Time Management | Windows | MS Office

Employment History

The Home Depot | Assistant Store Manager | 2007-2017

• Called on business acumen and merchandising fundamentals to lead a supervisory team; trained staff to play a key role in the promotion of supervisors to managerial positions
• Assessed market-level trends to stay ahead of the competition
• Improved Specialty and Services sales by double digits at the Cascade location
• Led a Career Day event for 200 elementary-school students at the Morrow store; also coordinated Team Depot Community landscape projects for middle schools and community landmarks
• Orxxxxxxnized offsite Community Kids workshop events in a Store Community Service Captain capacity
• Conducted Associate Town Halls and shared findings with the District team; also hosted and planned all store meetings
• Led a Safety Walk with the Regional Director of Operations at Buckhead; also improved the intersected retail process at the location s Service Desk
• Slashed Worker s Compensation and re-launched the In-Focus safety program at the Buckhead and Midtown stores
• Cut the shrink performance at Buckhead by 1.14%
• Oversaw Store operations as the acting Store Manager when needed
• Recruited and hired staff by attracting top-tier talent from competitors in the areas of specialty sales and operations
• Enhanced overall store appearance at Midtown; resolved customer concerns with strong attention to detail and timeliness
• Revamped both front- and back-end processes at the Midtown location
• Also worked as a Department Supervisor (2003-2007) and a Sales Associate (1999-2003)

Six Flags Over Georgia | Park Services/ Rides Supervisor | 1994-1999

• Upheld safety, quality, service and efficiency in ride areas; resolved patron concerns as they arose
• Supervised staff including leading training, scheduling, discipline and motivational functions
• Oversaw Park s water chemistry and treatment process

Rides Foreman | 1994-1999

• Ensured the safe operation of rides and cycled guests efficiently by properly delexxxxxxting tasks and training team members
• Upheld a sanitary and safe environment for all rides area at all times

Education & Credentials

Certificate, Building Strong Relationships, The Home Depot (2015)

Completed Courses, University of Tennessee, Clayton State University and Southern Polytechnic University

Honors & Accolades

Top Operations Assistant Manager in District (2014) | Best in District Operation Excellence (2013)

Advanced Assistant Manager Course (2013) | Best in District Online Customer Survey (2013)

Yyyyyy x. yyyyyy

6007 Colt Ridge Trail SE | Xxxxxx, XXXXXX xxxxxx xxx-xxx-xxxx | abc@xyz.com

March 16, 2018

Hiring Agent Name

Title

Company Name

Address

City/State/Zip Code

Dear [Hiring Agent Name],

I am currently seeking a challenging career opportunity in a (INSERT TITLE OF TARGET POSITION) capacity and am submitting my resume for your review. In advance, thank you for your time and consideration. As demonstrated in the accompanying resume, my professional qualifications include the following accomplishments:

• In any leadership role I take on, I bring with me a solid working foundation. I have experience in store and hospitality settings, mainly in retail management. My diverse background makes me ideal for any role.

• As a professional, I lead by example and not only ask that my supervisees and peer colleagues demonstrate this, but I observe it firsthand as well. Practicing what I preach to others is of the utmost importance in how I operate as a professional.

• With any role I tackle, I will utilize all resources at my disposal to boost store achievement levels and, hopefully, instill in each individual that plays a role in the store s success a sense of pride and accomplishment.

• My hope is to catapult my career to the next level and transition into a role as a Store Manager or General Manager that will not only allow for leverage of my existing core competencies, but also allow for the possibility of career advancement and growth.

As an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. I am confident that I could be a valuable asset to your orxxxxxxnization, and look forward to interviewing with you in the near future.

Sincerely,

Yyyyyy x. yyyyyy

Enc. Resume