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Yyyyyy x. yyyyyy

1105 W 0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx

Driven, focused, and knowledgeable Strategic Leader with 15+ years of experience in leadership and management roles along with an exceptional background in overseeing daily operations within a variety of environments. Experienced in working within cross-functional teams, maintaining staff schedules, increasing operational profit, and completing detailed financial analysis. Highly adept in improving operational efficiency levels in addition to maintaining strong communication with others.


Key Competencies

Operations Management Staff Management Staff Scheduling Training/Coaching

Project Management Performance Management Customer Service/Support

Process Improvement Oral/Written Communication Team Leadership Time Management


Professional Experience

Copart March 2012-Present

Assistant General Manager (2015-Present)

Office Manager (2013-2015)

  Direct day to day operations within a fast-paced environment with a focus on increasing productivity and operational efficiency levels

  Supervise administrative and operational team members which requires providing individualized coaching and training in addition to handling employee relations tasks such as hiring and/or terminations

  Identify and diffuse escalated customer service issues, maintain operational budgets, manage vendor accounts, and generate operational reports

  Played a lead role in increasing profit by over $1.3MM over a span of 1 year which was due to selling over 11K cars in 1 year (average high bid of $2,678.00)

  Awarded 100% on quarterly equipment and safety inspection (2013) and perfect 10 out of 10 on system quality review inspection (2014)


Yard Manager (2012-2013)

  Managed daily yard operations which included receiving inventory, storage logistics, auction set-up, and vehicle documentation tasks

  Supervised yard teams and maintained high levels of quality, worked closely with the General Manager, and ensured company standards were followed


United States Air Force May 2000-March 2008

Aerospace Propulsion Jet Engine Journeyman (2004-2008)

Aerospace Propulsion Craftsman (2000-2004)

  Served 8 years in the United States Air Force with a concentration on acting as a Maintenance Operation Center Controller

  Instrumental in the implementation of an Air Mobility Command MOC within a span of 10 days (5 days ahead of schedule) in addition to maintaining resources within the unit




Bachelor of Arts, Business Administration, Concentration in Finance

California State University-Fullerton, Fullerton, CA

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