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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx ● abc@xyz.com

 

Senior IT Program / Project Manager

Strategic Project Planning & Execution ~ Team Leadership ~ Full SDLC Management

Infrastructure Projects ~ Production Support Management ~ Service Assurance Management

 

Profile

 

         Possess 20+ years industry experience with the ability to identify business requirements, allocate budget-compliant resources, and facilitate delivery within timeline, scope and financial constraints.

         Excel at interfacing with key stakeholders to propel forward-moving efforts, contain costs, and fuel continuous improvement; proficient in assembling, training, and managing onshore, offshore, and virtual teams.

         Adept at navigating programs and projects throughout the entire lifecycle and leading teams in implementing solutions which advance business growth, productivity, and competitive positioning for large corporations.

         Able to coordinate, motivate, and guide cross-functional teams in accomplishing objectives and meeting critical deadlines in a fast-paced, high-growth, and diverse environment.

         Skilled at risk management, vendor management, and rejuvenating under-performing projects and programs.

         Currently managing infrastructure projects for Sara Lee / Hillshire Brands / Tyson Foods as part of Hewlett Packard Enterprise (HPE) Project Management team since 2006.

 

Professional Experience

 

HPE / EDS St. Louis, MO, 2000 to Present

Program Manager Hillshire Brands, 2014 to Present

         Plan and execute infrastructure projects to transition servers from HPE data centers to Tyson data center.

         Gather requirements, interface with client and vendors, prepare accurate project estimates, control project billing, and serve as weekly ADM to swiftly handle Priority 1 and 2 tickets.

Program Manager Hillshire Brands, 2013 to 2014

         Spearheaded PKMS to Linux-based WMOS re-hosting for meat plants by setting up hardware, establishing a training environment for plant personnel, coordinating vendors for software installation and deployment, and supporting rolling production cut-over for facilities.

 

Program Manager / Project Manager Sara Lee/Hillshire Brands, 2012 to 2013

         Championed data center transformation by upgrading and consolidating 90+ SQL Servers supporting legacy applications resulting in substantial cost savings for customer in software licenses and hardware procurement.

 

Program Manager / Project Manager Sara Lee, 2009 to 2011

         Directed Enable II project to revolutionize manufacturing operations at multiple Sara Lee plants.

         Oversaw initial site review, planning, procurement, and deployment of all hardware and software modules.

         Coordinated wireless network installs, staging and installation of all mobile computers, upgrade of server room and UPS, and cost-effective fabrication for mounting hardware on plant floor.

         Meticulously tracked budget for all 10 plants throughout Phase II roll-out and drove unified vendor activities.

 

Project Manager, Sara Lee, 2009 to Present

         Orchestrate business intelligence (BI) upgrade to re-platform current BI system to Business Objects and DataStage featuring additional 2TB of additional storage, with a planned expansion to 5TB in one year.

 

Program / Project Manager, Sara Lee, 2009 to Present

         Steer data center stabilization project to upgrade more than 800 servers with appropriate service packs, firmware, HP OpenView monitoring tools, Radia agent software, and HP-specific antivirus solutions.

 

Continued ►

 

 

Professional Experience continued Yyyyyy x. yyyyyy Page 2 of 2

 

Project Manager, Sara Lee, 2009 to Present

         Govern identity lifecycle management project to integrate HR functions for Sara Lee International and Sara Lee North America by automating user additions/deletions and updates to company directory and corporate directory.

         Expertly organized HP Global resources for Active Directory and Microsoft Exchange, and regulate procurement and set-up of all required physical and VM servers.

 

Project Manager, Sara Lee, 2006 to 2009

         Aligned and mobilized team in launching planning system on Hyperion platform and provided high-impact forecasting tools for four major business segments.

         Formulated and implemented disaster recovery plans for Hyperion servers and deployed QA environment.

         Masterminded project to divide SQL Server environment between Sara Lee International and U.S.-based planning systems to markedly boost system availability and stability.

         Standardized distribution lists for application users, owners, and support team to enhance helpdesk operations.

         Structured successful migration to transition from Hyperion 3.x (Windows) to Hyperion 9 (UNIX and Windows).

 

Technical Lead, Franklin Covey 2005 to 2006

         Streamlined credit card authorization process for entire RCOM (Retek Customer Order Management) system to modernize order processing operations.

 

Technical Lead, Telecom Poland, 2004

         Led seamless Oracle migration project by determining requirements to plan conversion of various data extracts and designing processes to precisely map business rules from old systems to new systems.

 

Technical Project Manager, MCI/WorldCom, 2003 to 2004

         Propelled efficiency for client by heading automation project for Receivables Management System to eliminate error-prone and time-consuming method of user approval for data feeds.

Technical Lead, Franklin Covey, 2003

         As integral member of recovery team, authored production support guidelines and prioritized approximately 4,000 tickets to rapidly clear outstanding invoices held up due to issues with RCOM.

 

Prior Background:

 

Ajilon Tech Services, St. Louis, MO, 1998 to 2000

Completed project for MCI/WorldCom

 

Comsys Tech Services, St. Louis, MO, 1995 to 1998

Completed projects for Union Pacific Technologies and IBM

 

Education & Training

 

Bachelor of Technology, Computer Science and Engineering, College of Engineering, Kerala University, India

 

Agile Methodology, Project Management, Data Warehousing, Java, XML, PMP (in progress)

 

Technology

 

Software/Tools: Microsoft Project, Hyperion Planning/Essbase, CA Unicenter, Rational ClearQuest, UNIX Scripting, VI, PL/SQL, SQLPlus, CA-7, CICS, Easytrieve, Endevor, FileAid, FTP, Mainframe Utilities, IEF, JCL, JES, PANVALET, Platinum, QMF, SPUFI, SQL, Syncsort, NOMAD2, NDM, SYNON, APS, TELON, VSAM, XDB, Microfocus COBOL, Microsoft Office Suite (Excel, Outlook, PowerPoint, Word, Visio), PowerBuilder

O/S: MVS/ESA, MVS/XA, UNIX, OS2, OS/400, VMS, Windows

Languages: C, Pro*C, Pascal, FORTRAN, Java, XML, COBOL, As/400 RPG, Cl, Assembler, PL/SQL, Perl, Pl/1

Databases: Oracle 10i/9i/8i, DB2, XDB, IMS DB, SQL Server

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