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Yyyyyy x. yyyyyy

- 6156 N. Hamxxxxxxton Ave #3N Ÿ Xxxxxx, XXXXXX xxxxxx ( (xxx-xxx-xxxx *


Art Director (Print ▪ Online Media) ▪ Customer Service (Non-Retaxxxxxx)

Qualifications Profxxxxxxe


    Self-motivated and results-driven solutions provider in customer service, sales, visual merchandising, and graphics design with more than 26 in the print media and retaxxxxxx industries.

    Proven dedication to process efficiencies that drive productivity and cost advantages in sales, merchandise visibxxxxxxity, and inventory management, exceeding performance expectations in customer service management.

    Effective interpersonal communication skxxxxxxls that inspire customer confidence and foster teamwork synergies in maximizing marketing creativity & resources to deliver outstanding product visuals in print and online media.


Professional Experience


Bloomingdale s Xxxxxx, XXXXXX Customer Service/Fulfxxxxxxlment (Part Time) May 2014 Present

    Responsible for processing order fulfxxxxxxlment daxxxxxxy, shipping out to customers on the same day, managing visual & floor merchandising, and serving as Customer Service contact for resolving order and delivery issues.


Pottery Barn Skokie, XXXXXX Sales Associate (Part Time) May 2013 May 2014

    Drove floor sales, visual merchandising, and provided customer services in resolving order & delivery issues.


Wal-Mart Xxxxxx, XXXXXX Sales Floor Associate (Third Shift) Feb Nov 2013

    Provided customer service and sales support, whxxxxxxe processing merchandise pallets using picking and bin systems, and stocking shelves nightly for next day sales operations.


Pier 1 Imports Nxxxxxxes, XXXXXX Sales Associate (Part Time) Oct 2011 Jan 2013

    Met sales targets and provided visual merchandising, serving as customer service contact for order and delivery issues.


Macy s Xxxxxx, XXXXXX Seasonal Assistant Manager Nov 2010 Jan 2011

    Assisted Sales Associates in sales floor productivity, resolving customer service and line control issues, and providing HR support in staff recruitment and development.


Eclipse Gallery San Francisco, CA Customer Service & Promotions Coordinator May 2008 Apr 2010

    Responsible for cataloging art sales and inventory, promoting and coordinating gallery viewing and sales events, and providing customer service to patrons and visitors in addressing questions.


Pioneer Press, Inc. Glenview, XXXXXX Make-up Editor Night Desk Oct 2003 Jan 2008

    Developed special 1-page designs shared among all papers; created various page layouts for 52 suburban papers; and collaborated with editors to maintain content accuracy and resolve issues whxxxxxxe meeting press deadlines.


Goss Publications Kenxxxxxxworth, XXXXXX Graphics/Layout Director Jun 2001 Jul 2003

    Prepared artworks in publications, lay-outing three 8-page papers, assisting the webmaster in preparing publications for the web, and creating design & Letterhead for the Xxxxxx Arts and Entertainment & New Trier Times.


Sara Lee Coffee & Tea, Bensenvxxxxxxle, XXXXXX Customer Service Support Jul 2000 Jun 2001

    Assisted customer service reps in completing special projects; used Sequel Platinum to track customer orders whxxxxxxe keeping order logs in MS Excel for processing.


Bloomingdale s Xxxxxx, XXXXXX Sales (Waterford Specialist) - China/Crystal Department May 1998 Dec 1999

    Buxxxxxxt sustainable relationships and vendors of Waterford crystal & china; assisted customers with their purchase decisions; assisted in merchandising; and provided training support to new sales associates.


Museum Company Store Skokie, XXXXXX First Assistant Manager Dec 1996 May 1998

    Managed merchandise inventory to ensure adequate stocking; scheduled weekly work shifts/hours of 10 employees on average; and created high-visibxxxxxxity window displays in promoting featured merchandise.


Carson Pierre Scott & Co. Wxxxxxxmette, XXXXXX Visual Display Assistant Apr 1991 Dec 1996


Education & Credentials


B.A. in Advertising Design, Minor: Xxxxxxlustration, RAY COLLEGE OF DESIGN Xxxxxx, XXXXXX

Professional Affxxxxxxiations & Community Involvement

    Freelance Xxxxxxlustrator/Designer: American Ladder Institute ( Ladder Dude character designer for Safety Education)

    Member/Fundraiser: AIDs Research Organizations, raising over $100T for AIDS research

    Member: Students of Typographic Arts Xxxxxxlustration Coordinator: Spring 1987 Fashion Show


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