Yyyyyy x. yyyyyy

Xxxxxx, XXXXXX xxxxxx ￨ (xxx-xxx-xxxx ￨ abc@xyz.com

Operations Management ￨ Ministry Operations ￨ Non-Profit Organization Operations

Profit / Loss ￨ Budget Administration ￨ Account Management ￨ Key Process Improvement

Community Service ￨ Cost-Reducing Initiatives ￨ Customer Service ￨ Business Development

Community Development ￨ Team Building / Training ￨ Strategic Analysis ￨ Financial Control

Enthusiastic Life Coach Candidate, Ministry Steward, and Operations Manager who makes sound decisions to reflect positively on for-profit and non-profit organizations in alignment with an employer s vision, value, and goals. Top Performer who rises above organizational challenges to achieve winning outcomes, and who executes dynamic strategies for building partnerships through ministry and community outreach. Multi-Industry Collaborator who quickly connects business interests with community needs. Excellent Communicator who develops synergistic relationships with cross-geographical decision-makers, teams, and the public; who actively influences key stakeholders; and who drives positive change while leading staff and members by example and with ethics and integrity.

Operations Manager

Capitalize on the opportunity to establish a forward-thinking associate training program for departmental team members. Lead targeted decision-making to profitably increase the bottom line, dramatically increase customer satisfaction rates, and achieve multiple organization-wide associate promotions. Exhibited solid communication and interpersonal relations talents toward leading national meetings as the designated face of the organization to the local community, as well as with outreach initiatives.

  Recognized with Excellence Award for two consecutive years.

  Increased gross profit margins by developing multiple new sales strategies.

  Honored with Highest Regional Associate Satisfaction & Regulations Compliance.

  Collaborated with 6 churches to support efforts in feeding the hungry, i.e. Meals on Wheels.

  Engaged corporate and Randallstown Business Association support to establish the Randallstown Summer Community Festival event serving as a model for company parking lots.

General Manager

Utilized broad scope of industry knowledge toward directing high-volume business operations within a highly competitive market, including rapidly progressing to role of General Manager from initial hire as Store Manager and later Human Resources Manager. Championed results-generating implementation of innovative measures, including merchandising schematics, loss prevention, and HAACP procedures.

  Served as an in-house expert on strong relationship-building initiatives.

  Delivered valuable input to associates and managers across the organization.

  Decreased onboarding time and expanded skill set by developing new training programs.

Yyyyyy x. yyyyyy ￨ Page Two ￨ (xxx-xxx-xxxx

Steward

Collaborate with religious leadership to lead dynamic church activities, including serving as an Instructor of the New Members Class, as well as Promotions & Missionary Education Director of the Dolly D. Adams Missionary Society tasked with directing community-focused missionary initiatives for this growing society that serves as the namesake of the legendary non-profit organizational executive.

  Initiated the church s 501(c)(3) process for Unity House, Inc.

  Served on the Washington National Cathedral s Prayer Ministry.

  Serve as the Commissioner of the church s Evangelism Commission.

  Successfully performed as the former Vice Chair of the Steward Board.

  Currently working to establish a dynamic church-wide Social Action Committee.

  Serve as a resourceful member of Stewardship & Finance Commission, Christian Education Commission, Prison Ministry, Prayer Ministry, and Dolly Desselle Adams Missionary Society.

Bachelor of Arts in Theology Grand Canyon University

Life Coach Certification (Projected September 2017) Grand Canyon University

Certificate in Food & Beverage Cornell University

HACCP Certification ￨ Art of Pastoral Care Certification

Saint Mary s Seminary ￨ Nova Hospital Chaplaincy Internship

Equipping the Lay Ministry Studies Wesley Theological Seminary

Licensed Preacher (Since 2014) ￨ Licensed Exhorter (Since 2009)

Founder ￨ Chief Operating Officer The Empathy Project Sharing the Journey

Established this NPO offering practical benevolence to underprivileged families dealing with cancer.

Volunteer St. Ambrose Housing Aid Center

Collaborated with the center to provide shelter to homeless women and replicate services across the state.

Volunteer Kunta Kinte Alex Haley Foundation

Contributed proven culinary skills to promote enhanced operations of this Annapolis-based foundation.

Volunteer Mid-Atlantic Nursing Facility

Led training of dietary staff to ensure compliance with facility-wide objectives and industry standards.

Contributor Set the Captives Free Church

Achieved personal recognition for individual contributions to feed 4,000+ persons.

Excellent Professional References Provided Upon Request

Yyyyyy x. yyyyyy

Xxxxxx, XXXXXX xxxxxx ￨ (xxx-xxx-xxxx ￨ abc@xyz.com

Date

Hiring Agent Name

Company Name

Address

City/State/Zip Code

Dear__________________:

I am exploring a new career opportunity within a challenging [ Insert Job Title ] role, and I believe that I can make a positive contribution to your success.

To acquaint you with my background, I can offer proven experience in Operations Management, Business Development, Non-Profit Organization Operations, Community Development / Outreach, Ministry Operations, Community Service, and Team Building / Training. I am also well-versed in Profit / Loss, Budget Administration, Financial Control, Cost-Reducing Initiatives, Account Management, Process Improvement, Strategic Analysis, and Customer Service.

Currently, as an Operations Manager for Delhaize America / Weis Markets, I successfully direct all facets of business operations, including establishing a forward-thinking associate training program for departmental team members. Within this role, I profitably increase the bottom line, dramatically increase customer satisfaction rates, and achieve multiple organization-wide associate promotions. I also personally lead national meetings as the designated face of the organization to the local community, as well as with outreach initiatives.

A sample of my accomplishments include:

  Achieving prestigious Excellence Award for two consecutive years.

  Increasing gross profit margins by developing multiple new sales strategies.

  Achieving honor of Highest Regional Associate Satisfaction & Regulations Compliance.

  Collaborating with 6 churches to support efforts in feeding the hungry, i.e. Meals on Wheels.

  Engaging both corporate and Randallstown Business Association support to establish the Randallstown Summer Community Festival event that serves as a model for company parking lots.

To complement this experience, please note that I earned a Bachelor of Arts in Theology from Grand Canyon University and am projected to receive my Life Coach Certification in September from the same institution. I also hold a Certificate in Food & Beverage from Cornell University, as well as an HACCP Certification and Art of Pastoral Care Certification, among other credentials.

As this is just an example of my abilities, please refer to my enclosed resume for additional leadership experience, as well as details on my rewarding concurrent role with First African Methodist Episcopal Church of Gaithersburg. I am eager to discuss how my qualifications uniquely match your current and future needs, and look forward to interviewing with you soon.

Sincerely,

Yyyyyy x. yyyyyy