Resume Writing ?

The Following Text Is An Unformatted Professional Resume Sample

From The Writers At The Resume Writing Group, Inc.

This Resume Has Not Been Formatted


ORDER YOUR OWN LETTER-PERFECT, JOB-WINNING RESUME AND IT WILL BE COMPLETED AS SOON AS YOU NEED!
Click HERE!



Yyyyyy x. yyyyyy

- 701 Legacy Dr Apt 1523 Ÿ Xxxxxx, XXXXXX xxxxxx ( (xxx-xxx-xxxx * abc@xyz.com

 

Applications Development Manager (Information Technology)

 

Qualifications Profile

 

    Highly self-motivated and results-driven professional with more than 14 years providing sales and customer service mostly in the retail and hospitality industries with the last 3.5 years providing applications development oversight as a Product Owner in the IT industry.

    Detail-oriented, analytical and methodical with critical thinking to resolve work issues even under stress.

    Flexible with quick learning abilities to reach high productivity levels in fast-paced work environments.

    Well-organized and resourceful with multitasking skills that optimize limited resources to achieve outstanding results.

    Strong people management and interpersonal communication skills that inspire customer confidence while forging teamwork synergies with colleagues across diverse ethnicities.

 

Key Expertise



Project Management

    Concurrent Project Management

    Systems/Business Needs Analysis

    Project Progress Documentation

    Project Budget Administration

    User Acceptance Testing

    Post Project Support & Review

IT Service Management

    Account Management

    Customer Service Management

    Relationship Management (Customers, Software Developers, & IT Vendors)

    Application Development & Prototyping

    Data Conversion & Integration

    Application Production Planning, QA & Control

    Process/Workflow Improvement

    System User/Administrator Documentation

    Staff Supervision & Training

    IT Development Records & Document Management

    MS Office, Email/Webmail, Web Research, Social Networking, & Online Collaborative Computing


 

Professional Experience

 

Pearl Technology Holdings (Pearl Solutions) Ÿ Xxxxxx, XXXXXX

Product Owner - Web-Based Software Application Jun 2012 Present

    Managed applications development targeting car dealerships enabling them to rapidly price their new car inventory with current manufacturer rebates in a matter of minutes.

    Implemented the application with proper user and administrator training, account management, and technical systems configuration, supervising Account Managers and Support Reps for "hands-on" system installation.

    Address and resolve customer issues, escalating support issues that require a higher degree of technical expertise

    Work with the company owner and application developers on product development, bug fixes, and enhancements, diagnosing data feeds from the clients' computer systems both remotely and onsite.

    Collaborate with various IT vendors, building and nurturing professional working relationships with them.

    Develop and produce training documents, as well as user and technical manuals ensuring that all application products are implemented correctly.

    Respond to client calls and emails daily, providing periodic reports to executives on client and status updates.

Implementation Manager

    Reported directly to the VP - Operations and tasked with the "virtual" installation of multiple software packages across more than 2000 car dealerships.

    Supervised up to 30 direct reports (mostly personally hired) in positions such as Enrollment Specialist, Data Analyst, Quality Assurance and Training, both on-site and remote.

    Developed numerous installation processes and worked with supervisors to ensure their teams were on track to deliver proper installation for specific software products in various platforms.

    Escalated issues directly with the client and traveled to onsite installation to provide support or process product cancellations.

    Oversaw daily streams of data flow from dealers systems through the company and onto their websites, and maintained professional relationships with 3rd party vendors to ensure data flow remained uninterrupted.

    Worked directly with in-house developers and vendors to ensure proper polling, receiving, loading, mapping and exporting of data to client's satisfaction.

Integration Supervisor / Data Analyst

    Accessed and worked on dealership data through an FTP site, converting data into MS Excel format for comparative spreadsheet development against a verification form provided by the client.

    Customized data mappings and conversions of client data in the required format for analysis in the company systems.

    Collaborated with clients via phone/email/face-to-face to ensure system data was displayed correctly.

    Addressed trouble tickets for any post-install data changes, resolving application issues and escalating them as needed.

 

 

 

Yyyyyy x. yyyyyy

- 701 Legacy Dr Apt 1523 Ÿ Xxxxxx, XXXXXX xxxxxx ( (xxx-xxx-xxxx * abc@xyz.com

 

Professional Experience (continued)

 

OTHERS

 

Chili s Grill & Bar Restaurant Ÿ Xxxxxx, XXXXXX.

Key Employee, Trainer, Bartender, Server Jan 2007 Jun 2012

Shady Oak Barbeque and Grill Ÿ Xxxxxx & Arlington, XXXXXX

Assistant General Manager Apr 2003 Jan 2007

Ultrak, Inc.Ÿ Lewisville, XXXXXX.

Senior Sales Representative (Inside Sales) Oct 2003 Oct 2004

Stream International Ÿ Carrollton, XXXXXX.

Senior Sales Representative (Inside Sales) Sep 2002 Mar 2003

 

Education

 

    B.S. in Business Administration

UNIVERSITY OF TEXAS AT DALLAS Ÿ Richardson, XXXXXX (2012)

    General Studies and Human Nutrition

TEXAS A&M UNIVERSITY Ÿ College Station, XXXXXX (1997 2000)

<< Previous           Back to Sitemap           Next >>

Remember: Hire Us To Write YOUR New Resume
And We GUARANTEE That If Youíre Not Working In 60 Days Or Less,
Weíll Revise Your Resume, Refund Your Money,
AND Give You $50 EXTRA!

Click HERE!

Members Of The Following Resume Writing Associations:


BBB Rating : A+


Proud Sponsors Of:
 

 


 

For General Customer Service, Call Us Toll Free At 1-800-466-3076 Or Email Our Writers By Clicking HERE

 Resume Writing Group © 2005-.   All graphics & text on ResumeWritingGroup.Com are either owned or licensed by our company and may
not be reproduced without expressed, written consent.  Terms of service and rules for guarantees may be reviewed here...
*our resume writing Guarantee requires clients to save receipts as proof that they've submitted COPIES OF their NEW resume to a minimum of 40 employers USING OUR ADVICE.   REFUNDS ARE LIMITED TO RESUMES AND DO NOT INCLUDE ADDITIONAL SERVICES SUCH AS COVER LETTERS.REFUNDS CAN BE CLAIMED UP TO 90 DAYS AFTER PURCHASE.