Dynamic Automotive Sales / Service Leader who offers proven experience in Multimillion-Dollar Business Start-Up / Turnaround, New Business Development, Profit / Loss, and Inventory Control, as well as talents in Team Building / Training, KPIs, Strategic Analysis / Planning, Trends Tracking, Process Optimization, and, Customer Service. Top Performer who makes decisions to reflect positively on multi-site business operations in alignment with a company s vision, value, and goals, and who works to attain a competitive advantage while promoting excellence in business ethics and integrity. Proactive Communicator who quickly adapts to evolving scenarios to inspire teams with confidence, and who seamlessly liaises among senior-level decision-makers, industry peers, and customers.

Service Manager

• Promoted in February 2017 to Sales Development Trainer for this multi-site faith-based Christian corporation, including continually promoting ethics and integrity while leading results-generating training / development initiatives for struggling stores to improve team productivity, key sales, and customer service.
• Led targeted daily operations of a 9-bay high-volume auto repair facility, including recruiting, training, mentoring, and managing a top-performing team while handling store turnarounds and profit / loss efforts.

  Spearheaded Xxxxxx, XXXXXX-based growth from $1.2 million annually to $2+ million annually in store sales.

  Coach and evaluate attendees of Genesis Training Program on implementing store-level processes and core values of a faith-based automotive repair facility to profitably be a light in the community.

Managing Partner

• Strategically steered sales and daily operations of this fast-paced auto repair company, including cost-effectively managing inventory, assessing orders, and researching and designing performance applications.

  Supported valuable business start-up and growth with the support of a Master Certified Technician.

Sole Proprietor ￨ Owner

• Capitalized on the opportunity to lead forward-thinking companywide start-up and business development of a 6-bay custom commercial and residential auto repair facility, including promoting quality-driven repairs ranging from general maintenance to restorations and performance modification on diverse vehicles.
• Drove business growth by recruiting, training, mentoring, and managing a top-performing team of 2 ASE-certified technicians and 2 general service technicians while building and sustaining a loyal customer base.
• Demonstrated proven skills in designing and building high-level, yet street-legal production cars ranging in horsepower from 500 to 900 RWHP while incorporating comfort features (e.g. AC, custom sound systems).

  Led efforts to grow sales from zero to $500,000+ annually.

  Equipped the facility with state-of-the-art diagnostic computers.

  Successfully sold company in 2001 for profit as a desirable turnkey shop.

  Specialized in Chevrolet and Ford applications many supercharged or with NOS.

Managing Partner

• Played a vital role in directing 4 stores with 9 to 12 bays in exceeding objectives, including maintaining optimal results of these fast-paced, 12-employee facilities via sales and profit / loss management excellence.
• Directed multi-store turnaround operations to achieve up to $120,000 monthly, including analyzing store challenges; leading re-staffing of teams and managers; and implementing alternative sales processes, marketing, and customer service strategies while continually maintaining a 62%-plus profit margin.
• Expertly managed payroll, inventory, and disposal of EPA-regulated fluids and filters as required.

  Successfully scheduled and led grand openings with the Chamber of Commerce.

  Selected to transition underperforming stores to drive success in competitive markets.

  Identified staffing needs and KPIs, performed re-staffing as necessary, and led new action plans.

  Created a profitable and successful location for a struggling store after only 3 months of oversight.

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Dear__________________:

I am exploring a new career opportunity within a challenging [ Insert Job Title ] role, and I believe that I can make a positive contribution to your bottom-line performance.

To acquaint you with my background, I can offer experience in Multimillion-Dollar Automotive Business Start-Up / Turnaround, Sales / Service, New Business Development, Profit / Loss, and Inventory Control. I am also highly skilled in Team Building / Training, KPIs, Strategic Analysis / Planning, Trends Tracking, Process Optimization, and, Customer Service, among other areas.

Currently, as Service Manager / Sales Development Trainer for Christian Brothers Automotive, I successfully lead training / development for this multi-site faith-based Christian corporation, including continually promoting ethics and integrity while leading results-generating training / development initiatives for struggling stores to improve team productivity, key sales, and customer service. Within this role, I also profitably lead daily operations for this 9-bay high-volume auto repair facility, including recruiting, training, mentoring, and managing a top-performing team while handling store turnarounds and profit / loss efforts.

A sampling of my achievements include:

  Spearheading Xxxxxx, XXXXXX-based growth from $1.2 million annually to $2+ million annually in store sales.

  Coaching and evaluating attendees of a Genesis Training Program on implementing store-level processes and core values of a faith-based automotive repair facility to profitably be a light in the community.

[ Suggestion! Optional! Address Here Any Skills / Qualifications / Achievements Relevant to the Job Posting. REMOVE this before sending]. As this is just an example of my abilities, please refer to my enclosed resume for additional experience in multi-site automotive business start-up, team building, customer service, and operations management roles.

As a proven leader, I am positioned to deliver both immediate and long-term results with a continued commitment to exceeding your team s goals. I am eager to discuss how my qualifications uniquely match your current and future needs, and look forward to interviewing with you soon.

Sincerely,

Yyyyyy x. yyyyyy