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Driven, focused, and knowledgeable Strategic Leader with 10+ years of experience and a proven ability to lead others and oversee daily operations within fast-paced environments. Experienced in dispensing prescribed medications, obtaining patient medical history, and updating medical records. Highly adept in improving operational revenue in addition to maintaining strong communication with co-workers, staff, clients, and members of executive management.

Dispensing Medication Monitoring Patient Vital Signs Customer Service & Support

Process Improvement Obtaining Medical Histories Electronic Medical Records

Injections/Vaccinations Cross-Functional Team Leadership Microsoft Office Suite

  Direct day to day veterinary operations within a fast-paced environment with a focus on increasing productivity and efficiency levels

  Provide assistance to Veterinarians during in-office examinations and procedures in addition to coordinating laboratory procedures

  Assist with dental care procedures which includes charting teeth and sulcus depth, completing ultra-sonic scaling, and speed polishing teeth

  Monitor patient vital signs and update Veterinarians on changes in medical condition, prepare/process radiographs, and prepare patients for surgery

  Facilitated operational tasks within a busy animal hospital which included administering injections and monitoring surgical/treatment room supplies

  Maintained a significant knowledge of regulatory/legal requirements, filled prescribed medication, and prepared slides for microscopic examinations

Mountain Ridge Animal Hospital/Pain Management Center January 2016-May 2016

  Coordinated daily tasks within the facility which centered on assisting with in-office procedures, administering/dispensing prescription medication, and updating charts

  Administered IV, SQ, and IM injections along with educating patients in regard to medication usage and treatment plans

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  Supported customer service operations which centered on assisting customers with product inquiries and processing transactions

  Ensured internal operations were consistently followed, diffused escalated customer service situations, and maintained positive rapport with customers

  Managed sales and customer service logistics within a retail environment which required ensuring merchandising standards were followed along with ensuring the store was consistently clean/orderly

  Set up visual merchandising displays, worked closely with members of management, and played a lead role in executing sales events

  Supported medical functions within a busy medical office which included assisting with patient rounds and monitoring approximately 12 patients per day

  Obtained patient medical data and monitored vital signs in addition to triaging patients both before and after hemodialysis treatment

  Prepared medical machinery prior to treatment, coached patients on treatment timelines, and greeted incoming patients

Additional Experience Includes: Footwear Sales Associate, Dick s Sporting Goods (2011-2012) and Ladies Shoe Sales Associate, Dillard s Department Store (2011)