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Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 abc@xyz.com xxx-xxx-xxxx
Experienced Design Center Manager with 15+ years of experience in both design and management roles along with an impressive ability to overseeing day-to-day operations and create comprehensive design strategies. Experienced in devising both action and strategic plans, leading cross-functional teams, and completing detail industry analysis. Equipped with a keen ability to foster positive relationships with others along with successfully managing organizational programs and maintaining key client accounts.
Proficient in: Microsoft Office Suite, REMS, and Simplicity
Key Competencies
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Design Consulting Action Plan Development Industry Trend Analysis Team Leadership |
Staff Management Customer Service/Support Training/Coaching Design Strategy Development |
Time Management Attention to Detail Process Improvement Complex Problem Solving
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Professional Experience
HomeSite Services Inc., San Ramon, CA January 2015-Present
Design Center Manager
Directly manage daily operations for 7 design studios located throughout the state of California with a concentration on increasing productivity and efficiency
Instrumental in the planning and management of a 2,800 square foot design studio remodel which is due to be completed in October 2016 and will assist approximately 18 new home builders
Supervise a team consisting of 14 Designers, 3 Assistant Designers, 3 Intern Designers, and various administrative staff members which requires providing individualized feedback/coaching and handling employee issues
Played a lead role in the design and implementation of an innovative on-boarding program for new design staff members along with the creation of a company process and procedure manual
Lead new hire recruitment and training, implement organizational programs such as the Star program, and manage both budgeting and forecasting for each design center
Successfully increased average gross profit within the design studios from 30% to 33% through the implementation of streamlined sales/business development procedures
Lifestyles by Design 2002-December 2012
Owner/Design Consultant
Guided daily logistics within a successful organization which was centered on providing design consulting services to key clients along with supervising staff members and devising comprehensive strategies
Managed 3 comprehensive design studios which required scheduling new home buyers in order to assist with feature selection, facilitated weekly meetings with staff members, and compiled market/trend research
Ensured organizational products were aligned with current market trends and consistently fostered rapport with key clients such as Lennar Homes, Signature Properties, Toll Brothers, William Lyon Homes, Acadia, Standard Pacific Homes, KB Homes, Centex, Meritage Homes, Richmond American Homes, and Private Island Homes
Additional Professional Experience Includes: Design Consultant, Campbell s Carpets, 2001-2002
Education
Master s of Business Administration, University of California, Santa Barbara, 2015
Bachelor of Arts, University of California, Santa Barbara
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